Climbing Wall & Sports Associate

EXOS•San Diego, CA

About The Position

The Climbing Wall & Sports Associate is a hybrid role supporting recreational sports leagues and a rock climbing wall. The associate supervises climbing and recreation activities, promotes and develops sports leagues, and performs administrative tasks that support facility operations. The position also leads climbing classes, youth programs, parties, and group events, while maintaining a strong focus on safety, customer service, and equipment inspections.

Requirements

  • Bachelor’s degree in Exercise Science, Recreation, or an Outdoor Education-related field.
  • Outgoing personality and excellent communication skills.
  • Superior customer service skills.
  • Current CPR/AED and First Aid certification.
  • Indoor or outdoor climbing experience.
  • Strong commitment to safety and attention to detail.

Nice To Haves

  • Experience officiating, coaching, or organizing recreational sports leagues.

Responsibilities

  • Supervise the climbing wall during open hours and ensure climbers follow safe practices and wall rules.
  • Conduct climber orientations and belay checks, verify waivers, and issue belay certifications to qualified participants.
  • Fit and check harnesses, helmets, and climbing shoes; check out and track rental equipment.
  • Belay climbers as needed and operate auto-belay systems according to manufacturer guidelines.
  • Inspect the climbing wall, holds, ropes, harnesses, carabiners, and auto-belays on daily, weekly, and monthly schedules, and document findings in the safety log.
  • Remove damaged or worn equipment from service and report maintenance needs to supervisors.
  • Assist with setting and resetting routes and with cleaning and maintaining holds.
  • Lead introductory climbing classes, youth programs, birthday parties, and group or team-building events.
  • Respond to incidents and emergencies, administer first aid, and complete incident reports.
  • Develop, drive, and promote participation in sports leagues.
  • Distribute and collect registration forms, create and distribute league rules, create teams, referee games, and prepare and maintain fields.
  • Expand and offer additional leagues.
  • Supervise and monitor exercise and recreation participants.
  • Perform facility administrative tasks, including scheduling, registration, waiver management, and front desk support.
  • Perform other duties as assigned.

Benefits

  • Health insurance
  • Life and disability benefits
  • 401(k) plan
  • Paid time off
  • A variety of part-time benefits, subject to eligibility requirements
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