Waiver ID/DD Program Manager - NOVA

Dominion CareFairfax, VA
$59,000 - $61,000Onsite

About The Position

Join our team as a Program Manager with Dominion Care! If you’re an experienced leader with a passion for supporting individuals with intellectual and developmental disabilities, we invite you to join our dedicated team. As Program Manager, you will assist the Program Director in overseeing our I/DD Medicaid Waiver programs, helping ensure the delivery of high-quality, person-centered care. You’ll provide guidance and supervision to staff, support daily operations, contribute to program development, and play a key role in making a meaningful difference in the lives of those we serve. Dominion Care is a premier provider in which our passionate and innovative team will deliver sustainable, quality, whole-person care through a full continuum of therapeutic services to empower individuals in the development of skills necessary for success. We envision a society in which all people achieve their full potential for health, education, and well-being across the lifespan.

Requirements

  • Bachelor's Degree from an accredited college or university in a field related to Human Services and one year of documented experience providing direct services with individuals with a diagnosis of an intellectual or other developmental disabilities.
  • Equivalent Experience is defined as five years of paid experience in providing direction, development and implementation, direct supervision and monitoring (observation and evaluation of staff implementing care, service plans & interacting with persons in services) to the service provided.
  • Must have documented experience developing, conducting, and approving assessments and individual service plans or treatment plans.
  • Successful experience as a leader
  • Valid driver's license

Nice To Haves

  • Desire to make a difference.

Responsibilities

  • Oversee programmatic operations and supervise hourly staff and supervisors across our Waiver Services Department.
  • Ensure training and professional development, program quality, billing and documentation management.
  • Support growth through community outreach and stakeholder relationships.
  • Coordinate the development and implementation of service plans, objectives and methods necessary for providing effective services to individuals.
  • Complete required documentation as dictated by local, state, federal, and Dominion Care policies, regulations, and laws.
  • Act as liaison with providers for process reporting and service planning, outreach, and education.
  • Assist in Serious Incident Reporting, and completes CHRIS reporting requirements with support from Program Director or other members of Senior Leadership.
  • Participate in provider meetings, community meetings and other providers and program activities essential for the operation of an effective program.
  • Responsible for the development of high quality, individualized, and effective programs for persons in services with focus on choice, rights, and community relationship building.
  • Supervise hourly staff including both direct care and hourly supervisors.
  • Support Service Coordinators with the functions of their role.
  • Provide quality customer service to individuals served, their families, case managers, and all stakeholders both internal and external.
  • Work with Program Director to review census, revenue, profit and loss, and quality assurance measures.
  • Manage Health & Safety responsibilities including delegation, follow-up for completion, and reporting to QA as required.
  • Manage physical program to include maintenance needs, supply orders, contracted providers (cleaning, security, Cintas, inspections).
  • Manage vehicle maintenance oversight with support from Program Director.

Benefits

  • College Tuition Reimbursement
  • Mileage Reimbursement
  • Dental & Vision
  • Medical Insurance
  • Paid Time Off (PTO)
  • Professional Development Training
  • AAA Discounts
  • Employee Assistance Program
  • 15K Life Insurance Policy
  • 401K Retirement Plan
  • Optional Pet Insurance
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