Asian Cuisine Waiter

Caesars Entertainment•Danville, VA

7h•Onsite

About The Position

The Waiter will maintain a welcoming and friendly attitude, while contributing to a teamwork-based work environment. They will learn the menu to explain offerings, make recommendations and suggestively sell to our Guests. The role involves providing each guest with a friendly welcome and memorable farewell to ensure a positive, memorable visit and promote repeat visits. The Waiter will suggestively sell and let guests know about current features and promotions, ensure Guests' order is accurately recorded in a timely manner, and deliver food to guests within and outside of their section. They will check back with guests, provide refills and pre-bus throughout the guest experience, and partner with other Team Members to ensure all guests' needs are met. The role also includes performing opening and closing duties as well as running side work, ensuring the highest quality preparation and presentation of food and beverage items are delivered to Guest. The Waiter will be responsible for attention and prompt response to the guests' needs and requests throughout their entire visit. They will present an accurate guest check, accept payment, and quickly complete the transaction, answer the phone and assist with answering guests' questions in a friendly, courteous manner. Serving alcoholic beverages in accordance with policy, and immediately notifying management of incidents involving possible excessive alcohol consumption or an impaired condition are also key responsibilities. Processing guest checks and payments in compliance with cash handling, credit card and accounting policies and procedures, and reporting all tips in compliance with company policy and IRS regulations are required. A consistent professional and positive attitude and actions when communicating with guests and team are expected. Other duties as assigned.

Requirements

High School Diploma or High School equivalency preferred
Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business.
Must be able to obtain a required Non-Gaming License.

Responsibilities

Ability to stand/walk for long periods of time.
Repetitive lifting of up to 15 lbs
Work area is subject to variable temperatures.
May be subject to smoking environment and moderate noise.
Maintain a welcoming and friendly attitude.
Contribute to a teamwork-based work environment.
Learn the menu to explain offerings, make recommendations and suggestively sell.
Provide each guest with a friendly welcome and memorable farewell.
Suggestively sell and inform guests about current features and promotions.
Accurately record guest orders in a timely manner.
Deliver food to guests within and outside of your section.
Check back with guests, provide refills and pre-bus throughout the guest experience.
Partner with other Team Members to ensure all guests' needs are met.
Perform opening and closing duties as well as running side work.
Ensure the highest quality preparation and presentation of food and beverage items are delivered to Guest.
Provide prompt response to guests' needs and requests throughout their entire visit.
Present an accurate guest check, accept payment, and quickly complete the transaction.
Answer the phone and assist with answering guests' questions in a friendly, courteous manner.
Serve alcoholic beverages in accordance with the policy.
Immediately notify management of incidents involving possible excessive alcohol consumption or an impaired condition.
Process guest checks and payments in compliance with cash handling, credit card and accounting policies and procedures.
Report all tips in compliance with company policy and IRS regulations.
Maintain a consistent professional and positive attitude and actions when communicating with guests and team.
Perform other duties as assigned.