Asian Cuisine Waiter

Caesars Entertainment•Danville, VA

9h•Onsite

About The Position

This role involves providing excellent customer service in an Asian cuisine restaurant. The waiter will be responsible for creating a welcoming atmosphere, managing guest orders, serving food and beverages, and ensuring a positive dining experience. Key aspects include menu knowledge, suggestive selling, accurate order taking, timely service, and efficient transaction processing. The position also requires teamwork, adherence to policies, and prompt response to guest needs.

Requirements

Ability to maintain a welcoming and friendly attitude.
Ability to contribute to a teamwork-based work environment.
Menu knowledge to explain offerings, make recommendations, and suggestively sell.
Ability to provide a friendly welcome and memorable farewell to guests.
Ability to suggestively sell and inform guests about current features and promotions.
Accuracy in recording guest orders.
Timeliness in delivering food.
Ability to check back with guests, provide refills, and pre-bus.
Ability to partner with other Team Members.
Ability to perform opening and closing duties and side work.
Attention to detail in food and beverage preparation and presentation.
Prompt response to guest needs and requests.
Ability to present accurate guest checks, accept payment, and complete transactions.
Ability to answer the phone and assist guests courteously.
Knowledge of serving alcoholic beverages in accordance with policy.
Willingness to notify management of incidents involving excessive alcohol consumption or impaired conditions.
Compliance with cash handling, credit card, and accounting policies and procedures.
Understanding of tip reporting policies and IRS regulations.
Consistent professional and positive attitude and actions.
Excellent communication skills.

Responsibilities

Maintain a welcoming and friendly attitude, contributing to a teamwork-based work environment.
Learn the menu to explain offerings, make recommendations, and suggestively sell to guests.
Provide each guest with a friendly welcome and memorable farewell.
Suggestively sell and inform guests about current features and promotions.
Accurately record guest orders in a timely manner.
Deliver food to guests within and outside of your section.
Check back with guests, provide refills, and pre-bus throughout the guest experience.
Partner with other Team Members to ensure all guests' needs are met.
Perform opening and closing duties as well as running side work.
Ensure the highest quality preparation and presentation of food and beverage items are delivered to guests.
Be attentive and respond promptly to guests' needs and requests throughout their entire visit.
Present an accurate guest check, accept payment, and quickly complete the transaction.
Answer the phone and assist with answering guests' questions in a friendly, courteous manner.
Serve alcoholic beverages in accordance with policy.
Immediately notify management of incidents involving possible excessive alcohol consumption or an impaired condition.
Process guest checks and payments in compliance with cash handling, credit card, and accounting policies and procedures.
Report all tips in compliance with company policy and IRS regulations.
Maintain a consistent professional and positive attitude and actions when communicating with guests and team.
Perform other duties as assigned.