Waiter/Waitress - Spectrum Center

Compass Group•Charlotte, NC

66d•Onsite

About The Position

This role involves taking food and beverage orders and efficiently delivering items to dining room guests. Levy, a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues, is looking for team members who are eager to learn and grow. The company emphasizes diversity of thought and inclusion, and offers competitive wages and great team member perks.

Requirements

Demonstrates complete understanding of menu items and ingredients.
Advises guests on appropriate combinations of food and drinks when requested; accommodates reasonable requests and notes preferences.
Demonstrates knowledge of specialized diets and allergens.
Communicates directly with back-of-the-house staff to ensure that orders are delivered correctly and special requests are accommodated.
Exhibits exceptional communications skills and demonstrates ability to get along well with others.
Remains flexible and patient when communicating with guests and staff.
Collects tickets and follow proper payment procedures.
Promotes a clean, safe and neat environment for guests.
Maintains a high level of sensitivity and confidentiality regarding personal or medical information that is shared.
Promptly addresses complaints or issues; relays relevant information or complaints directly to supervisor.
Ensures that the dining room is properly set up prior to and after the service period; keeps area clean and neat while meeting established sanitation standards.
Operates a variety of equipment, including iced tea/soda machines, point of sale systems and coffee machines.
Works with staff of other departments to perform job duties during special events and functions.

Nice To Haves

Certain positions may require Florida Level 2 background screening.

Responsibilities

Promptly and warmly greet guests in the dining room; takes food and beverages in an efficient manner, following established steps of service.
Delivers food promptly and professionally; maintains safe food handling and sanitation standards. Follows up periodically to assist with any additional needs or requests.
Demonstrates complete understanding of menu items and ingredients. Advises guests on appropriate combinations of food and drinks when requested; accommodates reasonable requests and notes preferences. As needed, demonstrates knowledge of specialized diets and allergens.
Communicates directly with back-of-the-house staff to ensure that orders are delivered correctly and special requests are accommodated.
Exhibits exceptional communications skills and demonstrates ability to get along well with others. Remains flexible and patient when communicating with guests and staff.
Collects tickets and follow proper payment procedures.
Promotes a clean, safe and neat environment for guests.
Maintains a high level of sensitivity and confidentiality regarding personal or medical information that is shared.
Promptly addresses complaints or issues; relays relevant information or complaints directly to supervisor.
Ensures that the dining room is properly set up prior to and after the service period; keeps area clean and neat while meeting established sanitation standards.
Operates a variety of equipment, including iced tea/soda machines, point of sale systems and coffee machines.
Works with staff of other departments to perform job duties during special events and functions.
Performs other duties as assigned.