WAITER/WAITRESS (FULL TIME)
About The Position
The Waiter/Waitress takes food and beverage orders and efficiently delivers items to dining room guests. The role includes greeting guests, providing attentive service, maintaining food safety and sanitation standards, and coordinating with back-of-house staff to ensure accurate orders and accommodate special requests. The position is based at IAH United Polaris in Houston, Texas. It is full time, with days that may vary and a scheduled shift of 1:00 p.m. to 8:30 p.m. Further schedule details are provided during the interview. The pay range is $18.00 to $20.00 per hour. Previous ServSafe, TABC, and Food Handler's certificates are required. The role also involves setting up and maintaining the dining area, handling tickets and cash according to procedures, operating dining and beverage equipment, and assisting other departments during special events. Free meals, uniforms, and laundering service are available at select locations.
Requirements
- Previous ServSafe certificate required.
- Previous TABC certificate required.
- Previous Food Handler's certificate required.
- Ability to perform the essential functions of the position satisfactorily, with or without reasonable accommodation.
Responsibilities
- Promptly and warmly greet dining room guests and take food and beverage orders efficiently while following established service steps.
- Deliver food promptly and professionally, follow safe food handling and sanitation standards, and check on guests' additional needs or requests.
- Understand menu items and ingredients; advise guests on food and drink combinations when requested, accommodate reasonable requests, and note preferences.
- Demonstrate knowledge of specialized diets and allergens as needed.
- Communicate with back-of-house staff to ensure orders are delivered correctly and special requests are accommodated.
- Communicate effectively and remain flexible and patient with guests and staff.
- Collect tickets and follow proper cash-handling procedures.
- Promote and maintain a clean, safe, and neat environment for guests.
- Handle personal or medical information shared by guests with sensitivity and confidentiality.
- Address complaints or issues promptly and relay relevant information or complaints to a supervisor.
- Set up the dining room before service and restore it afterward, maintaining cleanliness and sanitation standards.
- Operate equipment including fire extinguishers, telephones, iced tea and soda machines, soup wells, and coffee machines.
- Work with staff from other departments to perform duties during special events and functions.
- Perform other duties as assigned.
Benefits
- Free meals, uniforms, and laundering service at select locations.
- Retirement Plan.
- Associate Shopping Program.
- Health and Wellness Programs.
- Discount Marketplace.
- Identity Theft Protection.
- Pet Insurance.
- Voluntary benefits, including Critical Illness Insurance, Accident Insurance, and Hospital Indemnity Insurance.
- Legal Services.
- Choice Auto and Home Program.
- Medical insurance for full-time associates.
- Dental insurance for full-time associates.
- Vision insurance for full-time associates.
- Life insurance/AD for full-time associates.
- Disability insurance for full-time associates.
- Commuter Benefits for full-time associates.
- Employee Assistance Program for full-time associates.
- Flexible Spending Accounts (FSAs) for full-time associates.
- Associates may be eligible for paid and/or unpaid time off in accordance with applicable federal, state, and local laws.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
