Waiter/Waitress (Full Time And Part Time)

Compass Group • Reno, NV

50d • Onsite

About The Position

Unidine is hiring immediately for full time and part time WAITER/WAITRESS positions. This role involves taking food and beverage orders and efficiently delivering items to dining room guests. The culinary team is the core of the business, and this position offers opportunities to enhance lives, create connections, and make a difference by creating memorable experiences. The position requires prompt and warm greeting of guests, efficient order taking, prompt and professional food delivery, and maintaining safe food handling and sanitation standards. The role also involves following up with guests for additional needs, demonstrating complete understanding of menu items and ingredients, advising guests on food and drink combinations, accommodating reasonable requests, and noting preferences. Knowledge of specialized diets and allergens is also required. Communication with back-of-the-house staff is essential for accurate order delivery and special request accommodation. Exceptional communication skills, ability to get along with others, flexibility, and patience are key. The role includes collecting tickets, following proper cash-handling procedures, promoting a clean and safe environment, and maintaining sensitivity and confidentiality regarding personal or medical information. Promptly addressing complaints or issues and relaying relevant information to a supervisor is also part of the job. Ensuring the dining room is properly set up before and after service, keeping the area clean and neat, and operating various equipment are also responsibilities. Collaboration with staff from other departments for special events and functions is expected. This position is a member of Compass Group, an equal opportunity employer.

Requirements

• Prior serving experience preferred.

Nice To Haves

• Willing to train!

Responsibilities

• Takes food and beverage orders and efficiently delivers items to dining room guests.
• Promptly and warmly greet guests in the dining room; takes food and beverages in an efficient manner, following established steps of service.
• Delivers food promptly and professionally; maintains safe food handling and sanitation standards.
• Follows up periodically to assist with any additional needs or requests.
• Demonstrates complete understanding of menu items and ingredients.
• Advises guests on appropriate combinations of food and drinks when requested; accommodates reasonable requests and notes preferences.
• Demonstrates knowledge of specialized diets and allergens.
• Communicates directly with back-of-the-house staff to ensure that orders are delivered correctly and special requests are accommodated.
• Exhibits exceptional communications skills and demonstrates ability to get along well with others.
• Remains flexible and patient when communicating with guests and staff.
• Collects tickets and follow proper cash-handling procedures.
• Promotes a clean, safe and neat environment for guests.
• Maintains a high level of sensitivity and confidentiality regarding personal or medical information that is shared.
• Promptly addresses complaints or issues; relays relevant information or complaints directly to supervisor.
• Ensures that the dining room is properly set up prior to and after the service period; keeps area clean and neat while meeting established sanitation standards.
• Operates a variety of equipment, including fire extinguishers, telephones, iced tea/soda machines, soup wells and coffee machines.
• Works with staff of other departments to perform job duties during special events and functions.
• Performs other duties as assigned.

Benefits

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
• Medical
• Dental
• Vision
• Life Insurance/AD
• Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed