WAITER/WAITRESS (FULL TIME AND PART TIME)
About The Position
Restaurant Associates is hiring a full-time and part-time Waiter/Waitress for Miami Lakes Hotel in Miami Lakes, Florida. The role takes food and beverage orders and efficiently delivers items to dining-room guests. Schedules are flexible, with days and hours varying and weekends included. Previous restaurant serving experience is preferred. The fixed pay rate is $11.98 per hour. The position involves greeting guests, taking and delivering orders, advising guests about menu items, accommodating reasonable requests, coordinating with back-of-house staff, and maintaining a clean, safe dining environment. Associates may work with staff in other departments during special events and functions and perform other assigned duties. Online applications are accepted only. Applications are accepted on an ongoing basis. Qualified candidates must be able to perform the essential functions with or without reasonable accommodation.
Requirements
- Previous restaurant serving experience is preferred.
- Ability to perform the essential functions of the position satisfactorily, with or without reasonable accommodation.
Nice To Haves
- Previous restaurant serving experience.
Responsibilities
- Promptly and warmly greet dining-room guests and take food and beverage orders efficiently, following established steps of service.
- Deliver food promptly and professionally, maintain safe food handling and sanitation standards, and follow up on guests’ additional needs or requests.
- Understand menu items and ingredients; advise guests on food and drink combinations when requested, accommodate reasonable requests, note preferences, and demonstrate knowledge of specialized diets and allergens as needed.
- Communicate directly with back-of-house staff to ensure orders are delivered correctly and special requests are accommodated.
- Communicate effectively and patiently with guests and staff and get along well with others.
- Collect tickets and follow proper cash-handling procedures.
- Promote a clean, safe, and neat environment for guests.
- Maintain sensitivity and confidentiality regarding personal or medical information shared.
- Promptly address complaints or issues and relay relevant information or complaints to a supervisor.
- Set up the dining room before and after service and keep the area clean and neat while meeting sanitation standards.
- Operate equipment including fire extinguishers, telephones, iced tea and soda machines, soup wells, and coffee machines.
- Work with staff from other departments during special events and functions.
- Perform other duties as assigned.
- Follow company policies, including required protective gloves, slip-resistant shoes, and proper lifting techniques.
Benefits
- Retirement Plan
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Voluntary benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and the Choice Auto and Home Program
- Full-time associates also receive Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, and Flexible Spending Accounts (FSAs).
- Associates may be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.
- Employee Referral Bonus
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
