WAITER/WAITRESS (FULL AND PART TIME)
About The Position
Morrison Living is hiring full-time and part-time Waiters/Waitresses at Capri - Vista West Madison in Madison, Wisconsin. The role takes food and beverage orders and efficiently delivers items to dining room guests. Shifts are Sunday through Saturday and include 7:00 a.m. to 3:00 p.m., 10:30 a.m. to 7:00 p.m., and 3:00 p.m. to 7:00 p.m. Weekend and holiday availability is required. No prior experience is required. Pay is $16.00 to $18.00 per hour. The position involves greeting guests, taking and delivering orders, answering menu and dietary questions, coordinating with kitchen staff, handling tickets and cash appropriately, and maintaining a clean, safe, and sanitary dining area. Waiters/Waitresses also assist with special events, respond to guest concerns, and protect the confidentiality of personal or medical information shared with them. Full-time and part-time associates receive a retirement plan, associate shopping program, health and wellness programs, discount marketplace, identity theft protection, pet insurance, and voluntary benefits. Full-time associates additionally receive medical, dental, vision, life and accidental death insurance, disability insurance, commuter benefits, an employee assistance program, and flexible spending accounts. Associates may also be eligible for paid and/or unpaid time off in accordance with applicable laws. The posting also lists shift meals, PTO for full-time associates, and holiday pay.
Requirements
- No prior experience is required.
- Availability to work weekends and holidays is required.
- Ability to perform the essential functions of the position satisfactorily, with or without reasonable accommodation.
Responsibilities
- Promptly and warmly greet dining room guests and take food and beverage orders following established service steps.
- Deliver food promptly and professionally while following safe food-handling and sanitation standards; follow up on guests’ needs.
- Understand menu items and ingredients, advise guests on food and drink combinations when requested, accommodate reasonable requests, and be knowledgeable about specialized diets and allergens as needed.
- Communicate with back-of-house staff to ensure orders are delivered correctly and special requests are accommodated.
- Communicate effectively and patiently with guests and staff, and get along well with others.
- Collect tickets and follow proper cash-handling procedures.
- Promote a clean, safe, and neat environment for guests.
- Maintain sensitivity and confidentiality regarding personal or medical information shared.
- Address complaints or issues promptly and relay relevant information or complaints to a supervisor.
- Set up the dining room before service and restore it afterward, keeping the area clean and meeting sanitation standards.
- Operate equipment including fire extinguishers, telephones, iced tea and soda machines, soup wells, and coffee machines.
- Work with staff from other departments to perform duties during special events and functions.
- Perform other duties as assigned.
Benefits
- Shift meal.
- PTO for full-time associates.
- Holiday pay.
- Retirement plan.
- Associate shopping program.
- Health and wellness programs.
- Discount marketplace.
- Identity theft protection.
- Pet insurance.
- Voluntary benefits, including critical illness insurance, accident insurance, hospital indemnity insurance, legal services, and a choice auto and home program.
- Full-time associates also receive medical, dental, vision, life and accidental death insurance, disability insurance, commuter benefits, an employee assistance program, and flexible spending accounts.
- Associates may be eligible for paid and/or unpaid time off in accordance with applicable federal, state, and local laws.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
