Waiter/Waitress (Full And Part Time)
About The Position
Morrison Living is hiring full-time and part-time Waiters/Waitresses at Capri - Vista West Madison in Madison, Wisconsin. The role takes food and beverage orders and delivers them efficiently to dining room guests. The position requires availability to work weekends and holidays and offers shifts from 7:00 a.m. to 3:00 p.m., 10:30 a.m. to 7:00 p.m., or 3:00 p.m. to 7:00 p.m., Sunday through Saturday. Pay is $16.00 to $18.00 per hour. No prior experience is required. The successful candidate creates a welcoming dining experience, delivers orders professionally, follows food safety and sanitation standards, and coordinates with kitchen staff to ensure orders and special requests are handled correctly. The role also involves maintaining a clean and properly prepared dining area, handling tickets and cash according to procedures, and responding appropriately to guest concerns. Associates may work with staff from other departments during special events and functions. Morrison Living describes its environment as a fun, team-oriented workplace where associates contribute to the lives of those they serve. Full-time and part-time associates receive a range of programs and benefits; additional benefits are offered to full-time associates. Associates may also be eligible for paid or unpaid time off in accordance with applicable laws.
Requirements
- No prior experience is required.
- Availability to work weekends and holidays is required.
- Ability to perform the essential functions of the position satisfactorily, with or without reasonable accommodation.
Responsibilities
- Promptly and warmly greet dining room guests and take food and beverage orders following established service steps.
- Deliver food promptly and professionally while maintaining safe food handling and sanitation standards.
- Follow up with guests to assist with additional needs or requests.
- Understand menu items and ingredients, advise guests on food and drink combinations when requested, accommodate reasonable requests, and note preferences.
- Demonstrate knowledge of specialized diets and allergens as needed.
- Communicate with back-of-the-house staff to ensure orders are delivered correctly and special requests are accommodated.
- Communicate effectively and patiently with guests and staff, and work well with others.
- Collect tickets and follow proper cash-handling procedures.
- Promote a clean, safe, and neat environment for guests.
- Maintain sensitivity and confidentiality regarding personal or medical information shared.
- Address complaints or issues promptly and relay relevant information or complaints to a supervisor.
- Set up the dining room before service, maintain it during service, and clean and reset it afterward according to sanitation standards.
- Operate equipment including fire extinguishers, telephones, iced tea and soda machines, soup wells, and coffee machines.
- Work with staff from other departments during special events and functions.
- Perform other duties as assigned.
Benefits
- Shift meal
- Paid time off for full-time associates
- Holiday pay
- Retirement plan
- Associate shopping program
- Health and wellness programs
- Discount marketplace
- Identity theft protection
- Pet insurance
- Voluntary benefits, including critical illness, accident, and hospital indemnity insurance
- Legal services
- Choice Auto and Home Program
- Full-time associates also receive medical, dental, vision, life and accidental death insurance, disability insurance, commuter benefits, an Employee Assistance Program, and flexible spending accounts
- Associates may be eligible for paid and/or unpaid time off in accordance with applicable federal, state, and local laws
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
