Waiter/Waitress (Full Time And Part Time)

Compass Group•Reno, NV

67d•Onsite

About The Position

Unidine is hiring immediately for full time and part time WAITER/WAITRESS positions. This role involves taking food and beverage orders and efficiently delivering items to dining room guests. You will greet guests warmly, take orders efficiently, and deliver food promptly and professionally while maintaining safe food handling and sanitation standards. You will follow up with guests to assist with any additional needs, demonstrate complete understanding of menu items and ingredients, and advise guests on food and drink combinations. The role requires accommodating reasonable requests, noting guest preferences, and demonstrating knowledge of specialized diets and allergens as needed. You will communicate directly with back-of-the-house staff to ensure correct order delivery and accommodation of special requests. Exceptional communication skills, the ability to get along well with others, and flexibility and patience are essential. Responsibilities include collecting tickets, following proper cash-handling procedures, promoting a clean and safe environment, and maintaining sensitivity and confidentiality regarding shared information. You will promptly address complaints or issues and relay relevant information to your supervisor. The role also involves ensuring the dining room is properly set up before and after service, keeping the area clean and neat, and operating various equipment such as fire extinguishers, telephones, iced tea/soda machines, soup wells, and coffee machines. You will work with staff from other departments during special events and functions and perform other duties as assigned.

Requirements

Prior serving experience preferred.

Nice To Haves

Willing to train!

Responsibilities

Promptly and warmly greet guests in the dining room; takes food and beverages in an efficient manner, following established steps of service.
Delivers food promptly and professionally; maintains safe food handling and sanitation standards.
Follows up periodically to assist with any additional needs or requests.
Demonstrates complete understanding of menu items and ingredients.
Advises guests on appropriate combinations of food and drinks when requested; accommodates reasonable requests and notes preferences.
As needed, demonstrates knowledge of specialized diets and allergens.
Communicates directly with back-of-the-house staff to ensure that orders are delivered correctly and special requests are accommodated.
Exhibits exceptional communications skills and demonstrates ability to get along well with others.
Remains flexible and patient when communicating with guests and staff.
Collects tickets and follow proper cash-handling procedures.
Promotes a clean, safe and neat environment for guests.
Maintains a high level of sensitivity and confidentiality regarding personal or medical information that is shared.
Promptly addresses complaints or issues; relays relevant information or complaints directly to supervisor.
Ensures that the dining room is properly set up prior to and after the service period; keeps area clean and neat while meeting established sanitation standards.
Operates a variety of equipment, including fire extinguishers, telephones, iced tea/soda machines, soup wells and coffee machines.
Works with staff of other departments to perform job duties during special events and functions.
Performs other duties as assigned.

Benefits

Retirement Plan
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
Medical
Dental
Vision
Life Insurance/AD
Disability Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.