WAITER/WAITRESS

Compass Group•Seattle, WA

6d•Onsite

About The Position

This role involves taking food and beverage orders and efficiently delivering items to dining room guests. The position requires prompt and warm greeting of guests, efficient order taking following established steps of service, and professional delivery of food while maintaining safe food handling and sanitation standards. The waiter/waitress will also be responsible for demonstrating complete understanding of menu items and ingredients, advising guests on food and drink combinations, accommodating reasonable requests, and noting preferences. Knowledge of specialized diets and allergens is also required. Communication with back-of-the-house staff to ensure correct order delivery and accommodation of special requests is essential. The role demands exceptional communication skills, the ability to get along well with others, and flexibility and patience when interacting with guests and staff. Responsibilities include collecting tickets, following proper cash-handling procedures, promoting a clean and safe environment, and maintaining sensitivity and confidentiality regarding personal or medical information. Promptly addressing complaints or issues and relaying relevant information to supervisors is also part of the job. The waiter/waitress will ensure the dining room is properly set up before and after service periods, keeping the area clean and neat while meeting sanitation standards. Operation of various equipment, including fire extinguishers, telephones, iced tea/soda machines, soup wells, and coffee machines, is expected. Collaboration with staff from other departments for special events and functions, and performing other assigned duties, are also required.

Requirements

Demonstrates complete understanding of menu items and ingredients.
Advises guests on appropriate combinations of food and drinks when requested; accommodates reasonable requests and notes preferences.
Demonstrates knowledge of specialized diets and allergens.
Communicates directly with back-of-the-house staff to ensure that orders are delivered correctly and special requests are accommodated.
Exhibits exceptional communications skills and demonstrates ability to get along well with others.
Remains flexible and patient when communicating with guests and staff.
Follows proper cash-handling procedures.
Promotes a clean, safe and neat environment for guests.
Maintains a high level of sensitivity and confidentiality regarding personal or medical information that is shared.
Promptly addresses complaints or issues; relays relevant information or complaints directly to supervisor.
Ensures that the dining room is properly set up prior to and after the service period; keeps area clean and neat while meeting established sanitation standards.
Operates a variety of equipment, including fire extinguishers, telephones, iced tea/soda machines, soup wells and coffee machines.
Works with staff of other departments to perform job duties during special events and functions.

Responsibilities

Promptly and warmly greet guests in the dining room; takes food and beverages in an efficient manner, following established steps of service.
Delivers food promptly and professionally; maintains safe food handling and sanitation standards. Follows up periodically to assist with any additional needs or requests.
Demonstrates complete understanding of menu items and ingredients. Advises guests on appropriate combinations of food and drinks when requested; accommodates reasonable requests and notes preferences. As needed, demonstrates knowledge of specialized diets and allergens.
Communicates directly with back-of-the-house staff to ensure that orders are delivered correctly and special requests are accommodated.
Exhibits exceptional communications skills and demonstrates ability to get along well with others. Remains flexible and patient when communicating with guests and staff.
Collects tickets and follow proper cash-handling procedures.
Promotes a clean, safe and neat environment for guests.
Maintains a high level of sensitivity and confidentiality regarding personal or medical information that is shared.
Promptly addresses complaints or issues; relays relevant information or complaints directly to supervisor.
Ensures that the dining room is properly set up prior to and after the service period; keeps area clean and neat while meeting established sanitation standards.
Operates a variety of equipment, including fire extinguishers, telephones, iced tea/soda machines, soup wells and coffee machines.
Works with staff of other departments to perform job duties during special events and functions.
Performs other duties as assigned.