WAITER/WAITRESS (FULL TIME AND PART TIME)

Compass Group•Morganton, NC
•Onsite

About The Position

Morrison Healthcare is hiring full-time and part-time Waiters/Waitresses at Grace Ridge Retirement Community in Morganton, North Carolina. The role takes food and beverage orders and efficiently delivers items to dining room guests. Previous food service or serving experience is required. The fixed pay rate is $15.00 per hour. The full-time schedule is flexible; days and hours may vary, and weekends and holidays are required. The position focuses on providing prompt, warm service while following established service, food safety, and sanitation standards. Team members should understand menu items and ingredients, assist guests with food and drink selections, accommodate reasonable requests, and communicate orders and special requests to kitchen staff. They help maintain a clean and safe dining room, handle tickets and cash according to procedures, protect confidential information, address guest concerns, and support other departments during special events.

Requirements

  • Previous food service or serving experience is required.
  • Able to perform the essential functions of the position satisfactorily, with or without reasonable accommodation.

Responsibilities

  • Greet dining room guests promptly and warmly, take food and beverage orders efficiently, and follow established steps of service.
  • Deliver food promptly and professionally while maintaining safe food-handling and sanitation standards.
  • Follow up with guests and assist with additional needs or requests.
  • Understand menu items and ingredients; advise guests on food and drink combinations when requested and accommodate reasonable requests and preferences.
  • Demonstrate knowledge of specialized diets and allergens as needed.
  • Communicate with back-of-the-house staff to ensure orders are delivered correctly and special requests are accommodated.
  • Collect tickets and follow proper cash-handling procedures.
  • Promote a clean, safe, and neat environment for guests.
  • Maintain sensitivity and confidentiality regarding personal or medical information shared.
  • Address complaints or issues promptly and relay relevant information or complaints to a supervisor.
  • Set up the dining room before service and restore it after service, keeping the area clean and meeting sanitation standards.
  • Operate equipment including fire extinguishers, telephones, iced tea and soda machines, soup wells, and coffee machines.
  • Work with staff from other departments during special events and functions.
  • Perform other duties as assigned.

Benefits

  • Retirement Plan
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Voluntary Critical Illness Insurance, Accident Insurance, and Hospital Indemnity Insurance
  • Legal Services
  • Choice Auto and Home Program
  • Medical insurance for full-time positions
  • Dental insurance for full-time positions
  • Vision insurance for full-time positions
  • Life insurance/AD for full-time positions
  • Disability insurance for full-time positions
  • Commuter Benefits for full-time positions
  • Employee Assistance Program for full-time positions
  • Flexible Spending Accounts (FSAs) for full-time positions
  • Associates may be eligible for paid and/or unpaid time off in accordance with applicable federal, state, and local laws.
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