Waiter/Waitress (Full And Part Time)
About The Position
We are hiring immediately for full and part-time WAITER/WAITRESS positions at Sacred Heart University. This role involves taking food and beverage orders and efficiently delivering items to dining room guests. You will be responsible for greeting guests warmly, taking orders accurately, delivering food professionally, and ensuring guest satisfaction. The position requires maintaining safe food handling standards, understanding menu items, accommodating reasonable requests, and communicating effectively with kitchen staff. You will also be responsible for cash handling, maintaining a clean and safe environment, and addressing guest complaints promptly. This role may involve operating various equipment and collaborating with other departments for special events.
Requirements
- Prior customer service experience preferred.
- Prior cash handling experience preferred.
- Experience working in a fast-paced environment preferred.
Responsibilities
- Promptly and warmly greet guests in the dining room; takes food and beverages in an efficient manner, following established steps of service.
- Delivers food promptly and professionally; maintains safe food handling and sanitation standards.
- Follows up periodically to assist with any additional needs or requests.
- Demonstrates complete understanding of menu items and ingredients.
- Advises guests on appropriate combinations of food and drinks when requested; accommodates reasonable requests and notes preferences.
- As needed, demonstrates knowledge of specialized diets and allergens.
- Communicates directly with back-of-the-house staff to ensure that orders are delivered correctly and special requests are accommodated.
- Exhibits exceptional communications skills and demonstrates ability to get along well with others.
- Remains flexible and patient when communicating with guests and staff.
- Collects tickets and follow proper cash-handling procedures.
- Promotes a clean, safe and neat environment for guests.
- Maintains a high level of sensitivity and confidentiality regarding personal or medical information that is shared.
- Promptly addresses complaints or issues; relays relevant information or complaints directly to supervisor.
- Ensures that the dining room is properly set up prior to and after the service period; keeps area clean and neat while meeting established sanitation standards.
- Operates a variety of equipment, including fire extinguishers, telephones, iced tea/soda machines, soup wells and coffee machines.
- Works with staff of other departments to perform job duties during special events and functions.
- Performs other duties as assigned.
Benefits
- Opportunities for Training and Development
- Retirement Plan
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
- Medical
- Dental
- Vision
- Life Insurance/AD
- Disability Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
