Waiter/Waitress (Full Time)

Compass Group•Palm Desert, CA
•Onsite

About The Position

Unidine is hiring a full-time Waiter/Waitress at Revel Palm Desert in Palm Desert, California. The role takes food and beverage orders and delivers them efficiently to dining room guests. The schedule is Monday through Sunday, 1:00 p.m. to 8:00 p.m.; further details are provided during the interview. The fixed pay rate is $18.21 per hour. The server greets guests, follows established service steps, delivers food professionally, and checks in to address additional needs. The position requires familiarity with menu items and ingredients, handling reasonable requests and preferences, and, as needed, understanding specialized diets and allergens. The Waiter/Waitress communicates with back-of-house staff to ensure orders and special requests are handled correctly, follows cash-handling procedures, and helps maintain a clean, safe dining area. The role also includes setting up and resetting the dining room, addressing or relaying complaints, maintaining confidentiality, operating dining-service equipment, and supporting other departments during events and functions. Unidine describes a fun work environment, supportive team, and career opportunities with a hospitality company. The position is subject to the listed essential duties and may include other assigned duties.

Requirements

  • Prior server experience is preferred.
  • Must be able to perform the essential functions of the position satisfactorily, with or without reasonable accommodation.

Nice To Haves

  • Prior server experience.

Responsibilities

  • Greet dining room guests promptly and warmly, take food and beverage orders, and follow established steps of service.
  • Deliver food promptly and professionally while following safe food-handling and sanitation standards.
  • Follow up with guests to assist with additional needs or requests.
  • Understand menu items and ingredients; advise guests on food and drink combinations when requested and accommodate reasonable requests and preferences.
  • Demonstrate knowledge of specialized diets and allergens as needed.
  • Communicate with back-of-house staff to ensure orders are delivered correctly and special requests are accommodated.
  • Collect tickets and follow proper cash-handling procedures.
  • Promote a clean, safe, and neat environment for guests.
  • Maintain sensitivity and confidentiality regarding personal or medical information.
  • Address complaints or issues promptly and relay relevant information or complaints to a supervisor.
  • Set up the dining room before service and reset it afterward, keeping the area clean and meeting sanitation standards.
  • Operate equipment including fire extinguishers, telephones, iced tea and soda machines, soup wells, and coffee machines.
  • Work with staff from other departments during special events and functions.
  • Perform other duties as assigned.

Benefits

  • Retirement Plan
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Voluntary benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and the Choice Auto and Home Program
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life Insurance/AD
  • Disability Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • Paid and/or unpaid time off benefits may be available in accordance with applicable laws
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