Waiter/Waitress (Full Time)
About The Position
Morrison Living is hiring immediately for a full time WAITER/WAITRESS position. This role involves taking food and beverage orders and efficiently delivering items to dining room guests. You will greet guests warmly, take orders efficiently, and deliver food promptly and professionally while maintaining safe food handling and sanitation standards. You will also follow up with guests for additional needs, demonstrate complete understanding of menu items and ingredients, advise guests on food and drink combinations, and accommodate reasonable requests. The role requires communication with back-of-the-house staff, exceptional communication skills, flexibility, and patience. You will also be responsible for collecting tickets, following proper cash-handling procedures, promoting a clean and safe environment, and maintaining confidentiality. Addressing complaints and issues promptly and relaying them to a supervisor is also part of the role. Additionally, you will ensure the dining room is properly set up and maintained, operate various equipment, and work with other departments for special events. This is a full-time position with a schedule of Wednesday - Sunday, 11:00 am - 8:00 pm.
Requirements
- Prior restaurant and customer service experience in a senior living setting preferred.
Nice To Haves
- Prior restaurant and customer service experience in a senior living setting
Responsibilities
- Takes food and beverage orders and efficiently delivers items to dining room guests.
- Promptly and warmly greet guests in the dining room; takes food and beverages in an efficient manner, following established steps of service.
- Delivers food promptly and professionally; maintains safe food handling and sanitation standards.
- Follows up periodically to assist with any additional needs or requests.
- Demonstrates complete understanding of menu items and ingredients.
- Advises guests on appropriate combinations of food and drinks when requested; accommodates reasonable requests and notes preferences.
- As needed, demonstrates knowledge of specialized diets and allergens.
- Communicates directly with back-of-the-house staff to ensure that orders are delivered correctly and special requests are accommodated.
- Exhibits exceptional communications skills and demonstrates ability to get along well with others.
- Remains flexible and patient when communicating with guests and staff.
- Collects tickets and follow proper cash-handling procedures.
- Promotes a clean, safe and neat environment for guests.
- Maintains a high level of sensitivity and confidentiality regarding personal or medical information that is shared.
- Promptly addresses complaints or issues; relays relevant information or complaints directly to supervisor.
- Ensures that the dining room is properly set up prior to and after the service period; keeps area clean and neat while meeting established sanitation standards.
- Operates a variety of equipment, including fire extinguishers, telephones, iced tea/soda machines, soup wells and coffee machines.
- Works with staff of other departments to perform job duties during special events and functions.
- Performs other duties as assigned.
Benefits
- Retirement Plan
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
- Medical
- Dental
- Vision
- Life Insurance/AD
- Disability Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
