WAITER/WAITRESS (ON CALL)
About The Position
We are hiring immediately for on call WAITER/WAITRESS positions. This role involves taking food and beverage orders and efficiently delivering items to dining room guests. The position requires prompt and warm greeting of guests, efficient order taking following established steps of service, and professional delivery of food while maintaining safe food handling and sanitation standards. The role also includes demonstrating complete understanding of menu items and ingredients, advising guests on food and drink combinations, accommodating reasonable requests, and noting preferences. Communication with back-of-the-house staff is essential for accurate order delivery and special request accommodation. The position requires exceptional communication skills, flexibility, and patience when interacting with guests and staff. Responsibilities also include collecting tickets, following proper cash-handling procedures, promoting a clean and safe environment, and maintaining confidentiality. Addressing complaints promptly and relaying information to supervisors is crucial. The role involves ensuring the dining room is properly set up and maintained according to sanitation standards, operating various equipment, and collaborating with other departments for special events. This is an on-call position with a schedule that may vary, typically from 3:00 pm to 11:15 pm.
Requirements
- Previous 1 year of experience required.
Responsibilities
- Promptly and warmly greet guests in the dining room; takes food and beverages in an efficient manner, following established steps of service.
- Delivers food promptly and professionally; maintains safe food handling and sanitation standards. Follows up periodically to assist with any additional needs or requests.
- Demonstrates complete understanding of menu items and ingredients. Advises guests on appropriate combinations of food and drinks when requested; accommodates reasonable requests and notes preferences. As needed, demonstrates knowledge of specialized diets and allergens.
- Communicates directly with back-of-the-house staff to ensure that orders are delivered correctly and special requests are accommodated.
- Exhibits exceptional communications skills and demonstrates ability to get along well with others. Remains flexible and patient when communicating with guests and staff.
- Collects tickets and follow proper cash-handling procedures.
- Promotes a clean, safe and neat environment for guests.
- Maintains a high level of sensitivity and confidentiality regarding personal or medical information that is shared.
- Promptly addresses complaints or issues; relays relevant information or complaints directly to supervisor.
- Ensures that the dining room is properly set up prior to and after the service period; keeps area clean and neat while meeting established sanitation standards.
- Operates a variety of equipment, including fire extinguishers, telephones, iced tea/soda machines, soup wells and coffee machines.
- Works with staff of other departments to perform job duties during special events and functions.
- Performs other duties as assigned.
Benefits
- Free meals
- Uniforms
- Laundering service available at select locations
- Retirement Plan
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
- Medical
- Dental
- Vision
- Life Insurance/AD
- Disability Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
