VTOC Operations Specialist

D2 Technical Services•St. Louis, MO

6d•$105,000 - $115,000

About The Position

D2 Technical Services is seeking a TS/SCI-cleared VTOC Operations Specialist to support an intelligence customer in St. Louis, Missouri. The specialist will design, implement, and maintain audiovisual systems and support on-site and remote users, ensuring equipment performs optimally. The role includes coordinating upgrades and providing expert support across a range of AV technologies. The position requires an active TS/SCI security clearance and willingness to obtain and maintain a CI Poly.

Requirements

Bachelor’s degree in Audio Visual Technology, Electrical Engineering, or a related field, or equivalent experience.
At least 5 years of experience in AV systems design, installation, and maintenance.
Active TS/SCI security clearance.
Willingness to obtain and maintain a CI Poly.
Strong knowledge of AV technologies, including video conferencing, digital signal processing, and control systems.
Experience with AV network protocols and IP-based AV systems.
Proficiency in AV system design software such as AutoCAD or Visio.
Excellent troubleshooting skills and ability to resolve complex AV issues.
Security+ certification or ability to obtain it within 90 days of hire.
Ability to prioritize and manage multiple projects in a fast-paced environment.
Willingness to provide occasional after-hours support for critical AV systems.
Ability to lift and move equipment weighing up to 50 pounds.
Comfort working at heights, such as on ladders or lifts, for equipment installation.

Nice To Haves

CTS (Certified Technology Specialist) certification.
Experience with Crestron, Extron, or AMX control systems.
Knowledge of acoustics and audio system design.
Familiarity with HDCP, EDID, and other video standards.
Experience with digital signal processors (DSPs) and audio networking protocols.
Understanding of AV over IP technologies.
Familiarity with AV security best practices and compliance requirements.

Responsibilities

Design and implement AV systems, including video conferencing, digital signage, and presentation systems.
Install, configure, and maintain projectors, displays, sound systems, and control systems.
Troubleshoot and resolve complex AV issues in a timely manner.
Manage AV network infrastructure and integrate it with existing IT systems.
Plan and execute AV system upgrades and migrations.
Train end users on AV equipment and best practices.
Develop and maintain documentation for AV system configurations and processes.
Collaborate with IT teams to align AV systems with the overall technology strategy.
Manage AV equipment inventory and coordinate with vendors for procurement and maintenance.
Ensure AV systems comply with security protocols and accessibility standards.
Monitor emerging AV technologies and recommend improvements to existing systems.