VSC Payment Specialist

Phoenix American Warranty Company•Miami, FL

About The Position

The VSC Payment Specialist analyzes and reviews invoices for payment processing, performs quality control checks for the Claims Department, and issues payments related to VSC claims to repair facilities, contract holders, and vendors.

Requirements

  • Experience within the Claims Department adjudicating service contract claims.
  • Strong analytical skills.
  • Familiarity with Microsoft Outlook and Adobe.
  • Strong documentation skills.
  • Good time management skills.
  • Ability to work independently and as part of a team to accomplish goals.
  • Knowledge of automotive repair systems.

Nice To Haves

  • Proficiency with Microsoft Outlook and Adobe.
  • Ability to type at least 30 words per minute.
  • Experience reviewing repair invoices.
  • ASE Certifications.

Responsibilities

  • Receive, review, and upload invoices, towing and rental receipts, and other information needed to process payments to repair facilities and contract holders.
  • Review claims for errors in coverage or procedures.
  • Review invoices and process payments for outside vendors.
  • Send written and electronic correspondence to repair facilities and contract holders about missing information needed to complete payment or to notify contract holders of denied claims.
  • Assist the Customer Service and Claims Department with payment-related questions or concerns.
  • Perform other duties as assigned by Management personnel.
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