VR Supervisor

Georgia Department of Revenue•Savannah, GA

About The Position

The VR Supervisor blends leadership, case management, and program oversight to ensure individuals with disabilities receive effective support toward employment and independence. The role requires administrative expertise, counseling knowledge, and collaborative skills, and directs subordinate staff within the office coverage area. The supervisor oversees service delivery across multiple units or program areas and manages daily operations, including staffing, budgeting, resource allocation, workflow, and performance outcomes. The position ensures program compliance with applicable standards and promotes services that protect vulnerable populations and support community well-being. It monitors outcomes and uses data to improve client success, accessibility, efficiency, equity, and effectiveness. The role directs multidisciplinary staff and is responsible for coaching, performance evaluation, professional development, recruitment, onboarding, workforce planning, hiring, training, and, when necessary, discipline or discharge. It also cultivates a collaborative team environment and represents the agency in partnerships and community engagement activities. The position operates in a professional office environment and requires a 40-hour workweek, Monday through Friday, 8:00 a.m. to 5:00 p.m. Occasional long hours and weekend work may be required. Travel is primarily local during the business day, with some out-of-area and overnight travel possible. Employment is conditional on completing required background checks, pre-employment testing, and other checks required for the job.

Requirements

Bachelor's degree in a related area from an accredited college or university and three years of job-related subordinate management experience in a human service delivery program; or certification and two years of such experience; or two years of experience at the lower-level Mgr 1, Social Svcs (SSM010) or an equivalent position.
Legally authorized to work in the United States; the agency does not offer employment visa sponsorship.
Successfully complete a mandatory federal and national background check, pre-employment testing, and additional checks required for the job.

Nice To Haves

Master's degree in a related field.
Two years of experience working with individuals with disabilities.

Responsibilities

Oversee service delivery across multiple units or program areas, ensuring quality, consistency, and effectiveness.
Manage daily operations, including staffing, budgeting, resource allocation, workflow management, and performance outcomes.
Ensure programs meet federal, state, and local standards, including documentation, reporting, audit readiness, and agency compliance.
Ensure services are designed to protect vulnerable populations and promote community well-being.
Monitor program outcomes, analyze data, and implement initiatives to improve client success, service accessibility, efficiency, equity, and effectiveness.
Direct subordinate multidisciplinary staff, providing coaching, performance evaluation, and professional development.
Oversee recruitment, onboarding, workforce planning, and staffing levels to ensure adequate coverage and service continuity.
Interview, hire, train, evaluate, and when necessary, discipline or discharge social services employees.
Build and encourage a collaborative, inclusive, high-performance, team-oriented environment within units and across partner agencies.
Represent the agency in partnerships with community organizations, employers, educational institutions, and government entities.
Build and maintain relationships that expand service capacity and improve client outcomes.
Participate in community outreach, advisory boards, and stakeholder meetings, and maintain positive working relationships with community partners and the county DFCS Board.