About The Position

The VP & Workplace Community & Engagement Manager develops and executes enterprise-wide strategies to promote an inclusive, engaging, and connected workplace culture. The role partners with leaders across the organization to advance inclusion and engagement initiatives, strengthen diverse talent pipelines, support employee engagement, and oversee Employee Resource Groups (ERGs). It serves as a strategic advisor to leadership, using data, employee insights, partnerships, and best practices to help foster an environment where employees can thrive and contribute to organizational success. The position leads the Bank’s Inclusion, Retention & Engagement strategy and Inclusive Leadership Team; advises leadership on inclusive policies and practices; supports workforce representation, succession planning, learning, and employee engagement; and establishes metrics to assess outcomes. It also leads employee engagement events, partners with community and CRA stakeholders, supports fair lending initiatives, builds external talent and community partnerships, and provides strategic leadership and governance for ERGs. The role requires compliance with applicable banking policies, procedures, laws, and regulations, as well as timely completion of assigned compliance training.

Requirements

  • Bachelor’s degree in Human Resources, Business Administration, Organizational Development, Communications, or a related field, or an equivalent combination of education and experience.
  • At least five years of progressive experience leading workplace inclusion, employee engagement, organizational development, talent management, human resources, or related initiatives.
  • Experience influencing and partnering with senior leaders to drive organizational change and strategic initiatives.
  • Experience developing and using workforce metrics, analytics, and reporting to support decision-making.
  • Demonstrated leadership, project management, and relationship-building skills.
  • Strong executive presence and emotional intelligence, including the ability to lead through change, make thoughtful decisions, communicate empathetically, and maintain credibility, trust, and alignment among diverse stakeholders.
  • Excellent written, verbal, and interpersonal communication skills.
  • Ability to influence and collaborate effectively with employees and leaders at all organizational levels.
  • Strong analytical, problem-solving, and strategic-thinking skills.
  • Ability to manage multiple priorities and projects in a fast-paced environment.
  • Exceptional organizational skills and attention to detail.
  • High degree of integrity, discretion, professionalism, and confidentiality.
  • Ability to acquire and maintain proficiency in Bank policies and procedures and comply with applicable laws, rules, and regulations.

Nice To Haves

  • HR certification preferred.
  • Professional certifications related to inclusion, leadership development, human resources, or organizational effectiveness preferred.

Responsibilities

  • Develop and execute the Bank’s enterprise-wide Inclusion, Retention & Engagement strategy in alignment with business objectives, talent priorities, engagement goals, and organizational culture initiatives.
  • Foster a culture of belonging by educating, influencing, and partnering with leaders and employees across the organization.
  • Lead the Bank’s Inclusive Leadership Team and provide strategic oversight of its initiatives and activities.
  • Collaborate with senior leaders, Human Resources, and business units to embed inclusive practices across recruitment, development, retention, learning, and engagement.
  • Develop strategies that enhance workforce representation and support diverse succession planning.
  • Advise leadership on policies, programs, and practices that promote an inclusive workplace and comply with applicable laws and regulations.
  • Partner with Learning and Development to assist in and deliver education, training, and development programs on inclusive workplace practices.
  • Use workforce data, analytics, and employee feedback to measure program effectiveness, identify opportunities for improvement, and communicate progress to leadership.
  • Establish and maintain enterprise metrics and dashboards tracking employee engagement, advancement, retention, leadership participation, and program impact.
  • Partner on relevant employee relations issues.
  • Execute enterprise community and engagement events and lead or partner in a regular cadence of employee engagement events.
  • Collaborate with Community Reinvestment Act partners and business leaders on initiatives that strengthen relationships and opportunities in underserved communities.
  • Monitor industry trends, emerging practices, and legislative developments related to workplace inclusion and engagement.
  • Partner with Risk Management and other stakeholders to support fair lending initiatives and related inclusion efforts.
  • Partner with Talent Acquisition on inclusive sourcing and recruitment initiatives, including partnerships with HBCUs, educational institutions, community organizations, and professional associations.
  • Partner with Talent Acquisition, Learning and Development, and business leaders to support mentorship, leadership development, career growth, and workforce development initiatives.
  • Build and maintain strategic relationships with external organizations and community partners to advance the Bank’s inclusion, engagement, and talent objectives.
  • Provide strategic leadership and oversight for all ERGs, aligning them with organizational objectives, talent strategies, employee engagement goals, and inclusion initiatives.
  • Partner with ERG leaders and Executive Sponsors to establish annual goals, governance structures, budgets, programming plans, and success measures.
  • Support ERG initiatives that foster employee engagement, leadership development, networking, professional growth, cultural awareness, and community involvement.
  • Evaluate ERG effectiveness using participation, engagement, business impact, and employee experience metrics.
  • Ensure consistent governance, accountability, reporting, and strategic alignment across ERGs.
  • Acquire and maintain proficiency in Bank policies and procedures, comply with applicable laws, rules, and regulations, and complete assigned compliance training on time.
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