VP, Talent and Team Relations

United Wholesale Mortgage•Pontiac, MI

1d•Onsite

About The Position

The VP of Talent and Team Relations leads UWM’s Talent Acquisition and Team Relations functions, shaping strategies to attract, develop, engage, and retain talent while supporting a high-performing culture. The role partners with senior leadership to align people strategies with business goals, guide complex team member matters, improve processes, use workforce insights, and provide a consistent, compliant experience for leaders, candidates, and team members. This leader oversees recruiting, team relations, investigations, internal movement, and organizational support. They advise senior and executive leadership on workforce planning, organizational effectiveness, team member experience, talent risks, and people strategy; establish goals and measures; and drive accountability and continuous improvement. The role also works with Marketing on candidate attraction and employer branding, with Legal on employment matters and compliance, and with Security leadership on team member matters and onsite safety and security.

Requirements

At least 3 years of progressive experience in Human Resources, Talent Acquisition, Team Relations, or related corporate leadership functions.
At least 3 years of experience leading leaders and high-performing teams.
Experience developing and executing talent and people strategies in a fast-paced environment.
Ability to support and build relationships with senior leadership and stakeholders.
Exceptional communication, coaching, relationship-building, and conflict resolution skills.
Strong analytical and problem-solving skills, including experience using data to guide decisions.
Ability to manage highly confidential and sensitive information.
Strong sense of urgency and prioritization skills.
Onsite attendance is required.

Nice To Haves

Bachelor’s degree in Human Resources, Business Administration, Organizational Leadership, or a related field.
Experience leading Talent Acquisition and/or Team Relations functions.
Experience with workforce planning, organizational design, and succession planning.
Experience with HRIS, ATS platforms, and reporting tools.
Experience partnering with Legal and senior leadership on complex employment matters.
Preferred knowledge of employment law, team relations, and recruiting operations.

Responsibilities

Establish and own Talent Acquisition and Team Relations strategy and goals aligned with business growth and organizational objectives.
Lead AVPs, leaders, and teams across recruiting, team relations, investigations, internal movement, and organizational support.
Advise senior and executive leadership on workforce planning, organizational effectiveness, team member experience, talent risks, and people strategy.
Set team goals, KPIs, and long-term initiatives aligned with company priorities.
Use workforce analytics to identify trends, opportunities, risks, and solutions.
Create scalable processes and standards to ensure consistency across Talent and Team Relations.
Drive accountability, performance, and continuous improvement across the organization.
Ensure an elite experience for candidates, leaders, and team members.
Oversee recruiting strategies to attract, engage, and hire talent across the business.
Partner with business leaders to anticipate hiring needs and support workforce planning.
Evaluate recruiting performance using data, metrics, and market trends to improve quality and efficiency.
Ensure recruiting processes, assessments, documentation, and hiring practices are consistent, scalable, and compliant.
Partner with Marketing on candidate attraction, employer branding, recruiting campaigns, and hiring budget decisions.
Promote innovation in sourcing, interviewing, and candidate experience.
Oversee team relations, investigations, coaching, related training, and workplace resolutions.
Partner with leaders on complex team member situations, balancing business needs with company values.
Monitor trends and develop proactive solutions to improve engagement, performance, and retention.
Ensure consistency in coaching, documentation, investigations, performance discussions, and team member transitions.
Strengthen leadership capability through coaching, consultation, and strategic guidance.
Serve as the main point of contact for Security leadership on team member matters and onsite safety and security topics.
Partner with Legal on team member agreements, offer requirements, employment risk, and specialized hiring or team member matters.
Ensure compliance through audits, training, and governance practices.
Lead change management for people processes, organizational transitions, and workforce initiatives.
Maintain strict confidentiality when managing sensitive business and team member matters.

Benefits

Paid Time Off (PTO) after 30 days.
Additional parental and maternity leave benefits after 12 months.
Adoption reimbursement program.
Paid volunteer hours.
Paid training and career development.
Medical, dental, vision, and life insurance.
401(k) with employer match.
Mortgage discount and area business discounts.
Free membership to a fitness center with exercise classes, sports leagues, and a basketball court.
Wellness area with an in-house primary-care physician’s office, full-time massage therapist, and hair salon.
Gourmet cafeteria featuring homemade breakfast and lunch.
Convenience store with healthy grab-and-go snacks.
In-house Starbucks and Dunkin.
Indoor/outdoor café with Wi-Fi.