VP, Supply Chain Operations and GPO Implementation

Community Hospital Corporation•Plano, TX

24d•Onsite

About The Position

Community Hospital Corporation (CHC) is seeking a Vice President of Supply Chain Operations and GPO Implementation. Based at the company’s corporate headquarters in Plano, this executive role directs the implementation process for onboarding new members to the HealthTrust GPO and leads SupplyTrust’s efforts to improve analytics for cost savings, dashboards, and ad hoc reporting, with a focus on membership needs, reliability, dependability, and compliance. The position oversees new membership implementation and the analytics team, and develops, implements, and monitors Supply Chain goals and objectives that integrate technical and human resources in support of the organization’s mission. The VP works directly with member hospital CEOs, COOs, and CFOs to exceed service expectations, align with corporate supply chain initiatives, and lead teams of directors, managers, and business analysts. The role includes setting implementation strategy, improving business processes and the membership experience, ensuring compliance, coaching teams through implementations, addressing critical issues, and developing service and analytics tools. It also manages staff, budgets, vendors, project delivery, and operational performance. Travel of up to 40% is required for new membership implementation, conferences, and training. CHC describes its Plano headquarters as a vibrant work environment and offers comprehensive benefits.

Requirements

Bachelor’s degree in Business Administration, Supply Chain, or a related field.
At least 10 years of supply chain experience, including at least 5 years of supervisory experience.
Experience in a healthcare setting is preferred, but other experience is acceptable, including consumer supply chain and supply chain or procurement management consulting.
Previous leadership experience designing, establishing, and maintaining an organizational structure that effectively accomplishes goals and objectives.
Experience standardizing complex and disparate processes, with process improvement methodology, change management, and operational improvement in complex, interconnected systems.
Ability to influence stakeholders and effect difficult organizational change using a thoughtful approach from planning through monitoring.
Strong analytical and organizational skills to develop staff, develop and monitor budgets, conduct short- and long-range planning, manage projects, and solve complex technical and human-resource problems.
Ability to make sound and accurate judgments in a timely manner.
Ability to build relationships, negotiate, influence, and create mutually beneficial outcomes with facility-level executives, corporate staff, and other stakeholders.
Ability to develop staff expertise in project management, data analytics, materials management purchasing systems, and vendor management.
Strong customer-service orientation.
Ability to communicate openly, respectfully, effectively, and promptly with multiple audiences.
Ability to manage competing priorities, work under pressure, and meet deadlines in a fast-paced business environment.
Highly developed verbal and written interpersonal and communication skills for negotiating, presenting, and resolving complex issues with internal and external customers.
Ability to manage and motivate people and teams, retain and develop high-potential employees, attract talent, and build strong teams.
Extensive knowledge of healthcare supply chain best practices, including purchasing, inventory management systems, procurement, supplies distribution and operations, contracting, capital equipment, and automated systems.
High ethical standards and ability to promote integrity among staff.
Awareness of competitor offerings, trends, developments, and legislation affecting areas of responsibility, with ability to communicate this understanding to staff.
Proficient PC skills, including Microsoft Word, Excel, and PowerPoint.

Nice To Haves

Healthcare-setting experience.
Certification and/or demonstrated experience in lean processes and/or project management.

Responsibilities

Develop and drive a best-in-class new membership implementation strategy and approach that helps maintain and grow membership.
Lead team-related administrative duties, including expense report reviews, training, performance reviews, budgeting, and business reviews.
Identify and modify core business processes to enhance the membership experience.
Develop and deliver presentations to executives and others on strategies, programs, practices, and issues.
Ensure compliance with policies and programs related to membership implementations.
Facilitate and coach the team through active membership implementations, collaborating with corporate teams on cross-business-unit approaches and strategies.
Develop a strategic understanding of customer needs and challenges, align GPO and custom solutions with member requirements, and communicate these to account management team members.
Identify and escalate critical issues and resolve them promptly with creative solutions.
Build understanding of the healthcare market through self-discovery, participation, membership in healthcare organizations, and commercial training.
Select, manage, coach, mentor, and develop a high-performing team of experienced professionals, promoting accountability, collaboration, and results.
Work with the SupplyTrust account management team to develop and enhance support tools, including dashboards, that strengthen CHC’s competitive position and value proposition to targeted members.
Review and analyze areas of operational responsibility to ensure efficient, high-quality service delivery and achievement of productivity targets.
Use project management processes and methodologies to define specifications and ensure projects are delivered on time, within budget, to high quality standards, and in line with customer expectations.
Manage vendors providing products and services to the SupplyTrust analytics team.
Provide feedback on process improvement, lessons learned, program enhancements, and strategic alignment with the business and other programs.
Travel up to 40% for new membership implementation, conferences, and training.
Work with hospital administration regularly to identify and resolve problems and coordinate and improve services offered.