About The Position

At Auction.com, we’re transforming real estate. As the nation’s leading online platform for buying and selling residential bank-owned and foreclosure properties, we connect buyers, sellers, and investors with innovative technology. With over $73 billion in assets, our success is driven by a culture of innovation, collaboration, and impact. We go beyond the bid—empowering our people to thrive and shape the future of the industry. Auction.com is seeking a high-performing, relationship-driven professional to manage and grow strategic partnerships with mortgage servicers and banking clients. This role blends account management, client retention, and business development, with a strong focus on driving revenue growth, expanding client engagement, and uncovering new business opportunities within existing and prospective accounts. The ideal candidate brings a strong understanding of the mortgage servicing landscape, a consultative sales mindset, and the ability to build trusted executive-level relationships. This individual will play a key role in protecting and growing revenue by identifying client needs, positioning value-added solutions, and expanding Auction.com’s market presence across the default and real estate ecosystem.

Requirements

  • Strong understanding of mortgage servicing, default servicing, foreclosure, REO, or related banking operations
  • Proven relationship management and consultative sales skills with the ability to influence and build credibility with clients
  • Commercially driven mindset with a demonstrated ability to identify, develop, and close revenue growth opportunities
  • Excellent verbal, written, and presentation skills with executive-level professionalism
  • Analytical and strategic thinker comfortable leveraging data, KPIs, and performance metrics to support recommendations and business decisions
  • Highly organized, self-motivated, and results-oriented with strong follow-through and accountability
  • Proficiency in Microsoft Office and CRM platforms (Salesforce preferred)

Nice To Haves

  • Bachelor’s degree preferred or equivalent professional experience
  • Experience managing enterprise or strategic client relationships preferred
  • Background in revenue growth, account expansion, or consultative solution selling strongly preferred

Responsibilities

  • Serve as the primary strategic relationship manager for assigned mortgage servicing and banking clients, driving long-term partnership growth and retention
  • Develop deep client relationships through proactive communication, consultative support, and consistent delivery of measurable business value
  • Identify and pursue revenue growth opportunities within existing accounts, including cross-selling services, expanding geographic coverage, and introducing new asset solutions
  • Support new business development initiatives through prospect research, pipeline development, outreach coordination, and proposal support
  • Collaborate cross-functionally with operations, marketing, product, and leadership teams to develop customized client strategies and solutions
  • Monitor client scorecards, KPIs, portfolio trends, and operational performance to identify opportunities for optimization and business expansion
  • Deliver impactful client presentations, quarterly business reviews, and RFP responses that reinforce value proposition and growth opportunities
  • Maintain accurate CRM reporting, pipeline activity, and account forecasting to support sales visibility and strategic planning
  • Represent Auction.com at client meetings, industry conferences, and networking events to strengthen relationships and generate new business opportunities

Benefits

  • Medical, dental, and vision insurance.
  • Auction.com contributes an amount equal to 25% of your eligible contributions in our 401k plan.
  • Paid Time Off (PTO), including 12 paid holidays.
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