VP – Rewards Reengineering - Strategy and Analytics

Citi • Wilmington, DE

5d • $114,720 - $172,080

About The Position

Citi’s U.S. Consumer Cards business is seeking a VP to join its Pricing and Rewards Reengineering team. The role develops Rewards strategies based on data, customer, and operational insights, using financial analysis to improve portfolio profitability while balancing customer experience and regulatory compliance. The position partners with Product, Finance, Risk, Legal, Compliance, Technology, and Operations teams to drive Rewards strategies for USCC. It reports to the Rewards Reengineering Analytics Lead. Other job-related duties may be assigned as required.

Requirements

• At least 6 years of experience in product management, Rewards, data analytics, risk, or a similar function; Financial Services or credit card industry experience is preferred.
• Strong analytical skills and ability to derive actionable business insights from data analysis.
• High proficiency in SAS, SQL, Excel, and PowerPoint.
• Understanding of credit card products and economics, P&L drivers, rewards, and market dynamics.
• Excellent verbal and written communication skills, including presentation skills for senior audiences.
• Exceptional organizational skills and ability to manage multiple complex projects with minimal guidance.
• Bachelor’s degree in Business, Computer Science, Engineering, or a related field.
• Ability to partner with and lead a large cross-functional team to drive results.
• Will to win and desire to have fun.

Nice To Haves

• Financial Services or credit card industry experience.

Responsibilities

• Develop Rewards strategy recommendations using customer insights, financial impact forecasts, competitive analysis, and understanding of the regulatory environment.
• Evaluate new initiatives by preparing financial sizing, weighing risk/reward tradeoffs, and assessing customer impact and other relevant factors.
• Retrieve data and conduct data-driven analysis using analytical tools, software, and techniques.
• Develop forecasting and tracking capabilities and ensure quality control in Rewards processes.
• Understand regulatory implications of Rewards policy and develop mitigation or opportunity strategies.
• Communicate clearly and effectively with business partners and senior leaders.
• Partner with and lead cross-functional teams to drive results.

Benefits

• Medical, dental, and vision coverage
• 401(k)
• Life, accident, and disability insurance
• Wellness programs
• Paid time off, including vacation, sick leave, and paid holidays
• Discretionary and formulaic incentive and retention awards may be available to eligible employees

What This Job Offers

• Job Type: Full-time
• Career Level: Senior