VP Property Management

ORNL Federal Credit Union•Oak Ridge, TN

About The Position

The Vice President of Property Management provides strategic and operational leadership for the Credit Union’s portfolio of owned and leased properties, including branches, administrative offices, operations centers, undeveloped property, and other real estate assets. The role ensures properties are safe, secure, well-maintained, cost-effective, compliant, and aligned with operational needs, brand standards, and member experience expectations. The VP oversees property operations, facilities maintenance, space utilization, real estate administration, third-party service providers, vendor contracts, lease agreements, property-related budgets, and landlord and tenant relationships. The VP serves as the primary organizational leader during property-related emergencies and collaborates with executive management and internal departments to support business continuity and long-term property strategy. The position oversees the property portfolio, routine inspections and condition assessments, property records, and activities related to property evaluation, acquisition, leasing, occupancy, disposition, relocation, opening, and closure. It provides leadership for daily facilities operations and maintenance, employee development, work-order processes, vendor and contract management, lease administration, property planning, space management, financial management, and reporting. The role also develops recommendations concerning future property needs and portfolio strategy.

Requirements

Seven or more years of progressively responsible experience in commercial property management, corporate real estate, facilities management, lease administration, or a related field.
Three or more years of experience leading employees, vendors, contractors, or complex property-management activities.
Experience overseeing third-party contracts, lease agreements, operating budgets, facilities maintenance, and vendor performance.
Bachelor’s degree in business administration, property management, facilities management, real estate, finance, or a related field; a combination of relevant education and significant professional experience may be considered in lieu of a degree.
Strong knowledge of commercial property operations, lease administration, contract management, vendor oversight, preventive maintenance, and property planning.
Ability to interpret and administer leases, service agreements, vendor contracts, proposals, and related property documentation.
Strong financial acumen, including budgeting, reviewing operating expenses, evaluating proposals, and analyzing property costs.
Ability to negotiate effectively and maintain productive relationships with landlords, tenants, vendors, contractors, brokers, consultants, and governmental agencies.
Working knowledge of building systems, life-safety requirements, regulatory standards, and property risk-management practices.
Strong leadership, project-management, decision-making, and problem-solving capabilities.
Ability to manage multiple properties, vendors, deadlines, and competing priorities.
Ability to communicate complex property risks, financial considerations, and strategic recommendations effectively to executive leadership.

Nice To Haves

Experience managing a multi-location portfolio of owned and leased commercial properties.
Experience within a financial institution or another highly regulated environment.
Certified Property Manager, Certified Facility Manager, Facilities Management Professional, Real Property Administrator, or comparable professional designation.

Responsibilities

Oversee all Credit Union-owned and leased properties and establish portfolio-wide standards for safety, regulatory compliance, operational continuity, brand consistency, and member and employee experience.
Conduct or coordinate property inspections and condition assessments; maintain records relating to property conditions, deeds, warranties, surveys, easements, taxes, appraisals, permits, equipment, deferred maintenance, and anticipated expenses.
Support evaluation, acquisition, leasing, occupancy, disposition, relocation, opening, and closure of properties with executive management and internal and external partners.
Lead daily facilities operations and oversee preventive and corrective maintenance of building systems and critical infrastructure.
Participate in emergency exercises and incorporate lessons learned into property plans.
Select, develop, coach, and evaluate assigned employees; set expectations, promote cross-training and succession planning, allocate resources, and foster accountability, service, safety, and continuous improvement.
Oversee facilities work requests, work-order systems, maintenance schedules, property records, supply inventories, furniture and equipment needs, fleet-related responsibilities, signage, and support for organizational events.
Ensure facilities are clean, professional, safe, and secure according to Credit Union standards.
Oversee third-party property-service contracts and lead or coordinate vendor selection, competitive bidding, negotiation, implementation, renewal, and termination with relevant stakeholders.
Set vendor service expectations and monitor performance, responsiveness, quality, insurance, licensing, regulatory compliance, and contractual adherence; address performance concerns and implement corrective action when appropriate.
Maintain a centralized contract-management process tracking key terms, pricing, renewal dates, notice requirements, performance standards, and organizational responsibilities.
Oversee lease administration for properties where the Credit Union is a tenant or landlord, including monitoring lease terms, obligations, renewals, expirations, rent adjustments, operating expenses, and maintenance responsibilities.
Coordinate lease negotiations, amendments, extensions, renewals, and terminations, and ensure obligations are documented, communicated, budgeted, and fulfilled.
Evaluate leasing alternatives and recommend actions considering financial impact, operational requirements, market conditions, property condition, and long-term needs.
Oversee effective space use and allocation; partner with organizational leaders on occupancy, departmental space requirements, furniture and equipment placement, capacity, and utilization improvements.
Coordinate property activities related to branch openings, closures, and relocations with internal leaders and external professionals responsible for construction or renovation.
Develop recommendations on future property needs, lease-versus-own considerations, location performance, operational requirements, and long-term portfolio strategy.
Develop and manage annual property management and facilities operating budgets; review invoices, proposals, contracts, utilities, lease payments, common-area charges, and other expenditures for accuracy and compliance.
Identify opportunities to reduce operating costs, improve energy efficiency, strengthen vendor performance, and extend asset useful life.
Prepare reports and recommendations on portfolio performance, maintenance needs, lease obligations, vendor relationships, property risks, and anticipated expenditures.
Perform other job-related duties as assigned.