VP, Product

Second Nature

2d • Remote

About The Position

We live in a world where everything has become convenient. Now you can get a ride anywhere, buy anything, answer any question with just a couple clicks on your phone. Convenience isn’t a luxury, it’s an expectation. So why not renting? It’s still a chore to get utilities set up, buy renters insurance, get air filters changed, handle pest control, and more. That’s why we’ve built the world’s first Resident Experience Platform that makes resident onboarding, resident services, and ancillary revenue effortless for property managers. We’re passionate about turning friction into triple win experiences for residents, property managers, and investors. That way renting can be easy and rewarding for everyone. And now you can join us. Apply today to join 300+ passionate, creative people who strive to make a difference each day so residents, property managers, and investors all win – creating the ultimate Triple Win.

Requirements

• Has run multiple product lines simultaneously as distinct businesses, each with its own revenue, margin, and growth accountability, and has done so through a period of rapid growth rather than in a steady-state portfolio.
• Has led a product organization of 20+ including a layer of product leaders, and has developed product managers into general managers rather than only hiring the capability in fully formed.
• Has personally carried revenue and margin accountability for a product line, not delivery accountability alone.
• Has operated inside a founder-led organization through a period of rapid growth and fast-changing direction.
• Has partnered directly with GTM and Finance leadership on pricing, packaging, and commercial strategy.
• Must be available during scheduled working hours.
• Must have a distraction-free work environment.
• Must have reliable high-speed internet.

Nice To Haves

• If you believe you have the skills it takes to elevate this role, team, and company, we encourage you to apply for this role.

Responsibilities

• Lead Product Management as a portfolio of businesses.
• Lead a team of Group Product Managers, each accountable for a product line as a business.
• Work with the group as general managers of their product lines to drive business outcomes.
• Own the expansion of the Resident Benefits Package category, through a Product Management organization accountable for unit economics, revenue, and retention.
• Define and drive attach rates across the core portfolio.
• Drive the share of new revenue carried by newer product lines, broadening the portfolio beyond its current base.
• Drive retention and new logo acquisition, with clear attribution to the work that drove them.
• Improve unit economics across the portfolio without trading away growth.
• Develop a roadmap that is a rationalized allocation of investment against business outcomes, resourced to execute and delivered against.
• Translate business reviews into clear direction for reporting leaders and teams.
• Hold the same standard of product excellence across the portfolio, measured by customer experience and business outcomes.
• Ensure discovery is funded as protected capacity, and prioritization is running on demand-side customer data.
• Focus investment on what customer evidence supports, and ensure the organization understands the reasoning.
• Ensure Group Product Managers are accountable for enrollment, revenue, and retention targets within their Product Domains.
• Define the attach rate growth mechanism for the core lines and test it.
• Operate with commercial curiosity, asking what moves revenue and what customers will pay for.
• Allocate investment against a stated methodology, and explain what was displaced, what it cost, and why, whenever priorities change.
• Raise the bar on product talent and develop product managers into general managers of their lines.
• Move decisions forward with imperfect information, and be energized by speed and ambiguity.
• Change direction when customer evidence contradicts the plan.
• Align GTM, Finance, Operations, and Engineering behind portfolio priorities using business logic.
• Carry Product Management's point of view on company-level questions that extend beyond its control.
• Own the outcome, not the handoff - stay accountable when the result depends on work outside their control.
• Partner with Engineering on capacity, feasibility, and delivery.
• Partner with Finance and RevOps on unit economics, line-level attribution, pricing, and portfolio margin.
• Partner with Go-To-Market on positioning, distribution strategy, new logo acquisition, and attach-rate mechanisms.
• Partner with Customer Success and Operations on retention drivers, post-sale experience, and service constraints that shape adoption.

Benefits

• Medical, Dental, Vision, & Life Insurance
• 401K Plan
• Open PTO and sick days
• Business travel covered by Second Nature for required bi-annual in-person company meetings.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Education Level: No Education Listed