VP, Product & Design

Super.com

4d • $236,000 - $322,000 • Remote

About The Position

Super.com is seeking a dynamic and visionary VP, Product & Design to lead its product strategy and development. This senior leadership role is responsible for building and executing a roadmap that drives both short-term and long-term growth. The position offers a high-impact opportunity to work directly with the CEO and cross-functional teams to bring bold ideas to life. The VP will define the product vision, set product priorities, lead leaders, and ensure the delivery of exceptional user experiences. This role is ideal for someone who thrives in a fast-paced, ever-evolving startup environment and enjoys building products from the ground up.

Requirements

• 12+ years in product management
• 8+ years in people management, with experience leading teams of 20+
• 3+ years managing or leading design & research teams
• Proven track record of high performing teams, product success in the market, and business success
• Experience leading consumer products from zero to one and growth stage
• Strong operating range (can be strategic as well as tactical when needed)

Nice To Haves

• Experience in travel, fintech, or adtech & earnings
• Experience leading UXR and research teams directly
• Mostly B2C experience
• Membership management experience
• Mastery of Reforge principles
• Experience leading remote teams across multiple disciplines
• Experience collaborating with GMs to create a collective product strategy
• Led in Series C+ companies (at scale)

Responsibilities

• Grow and Lead the Product & Design Department, including product management, product design, user research, market research, and creative.
• Lead and mentor the entire product wing at Super.com.
• Uplevel, mentor, and position product teammates to be an innovative, championship team.
• Collaborate and communicate with top-level leadership and cross-functional partners to ensure alignment on product goals and priorities.
• Collaborate with the CEO and GMs to drive top-level product vision and strategy aligned with Super.com’s goals.
• Own and improve outcomes for the whole product experience and product team, and identify and execute on 10x impact opportunities.
• Balance revenue and growth goals with customer needs and the creation of high-quality, magical experiences.
• Identify potential risks and develop mitigation strategies for successful product delivery and customer satisfaction.
• Dig deep into details, collaborate with the team to draw data-driven insights, and drive these insights into shipped solutions.
• Balance depth in execution with stepping back to analyze and understand the holistic performance of the product.
• Oversee the entire product lifecycle from concept to launch to maintenance and eventual retirement, and understand the performance of each relevant team at each stage.
• Maintain a balance of shipping at high velocity and high quality, advocating for both speed of learning and customer experience.
• Maintain a deep understanding of customer needs and behaviors through direct customer interaction and market research.
• Discover and drive key generative research projects that identify new opportunities for the product and business.
• Stay informed about technological advancements relevant to the product domain and leverage them effectively.

Benefits

• Remote-First Flexibility: Work from anywhere in the world and choose the hours that suit you best.
• Time to Recharge: Enjoy unlimited PTO, company-wide recharge days, and annual team offsites.
• Everyday Perks: Weekly UberEats credits and travel discounts on Super.com.
• Family-Friendly Benefits: Generous parental leave and a flexible return-to-work plan.
• Comprehensive Compensation: Competitive salary, equity options, and top-tier benefits starting on day one.
• Investing in You: Access to wellness budgets, personal development funds, and team-level learning resources.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Education Level: No Education Listed