VP of Design

Mochi Health•San Francisco, CA

1d•$300,000 - $350,000•Onsite

About The Position

Mochi Health is seeking a VP of Design to lead the creation of healthcare experiences that are effortless, trustworthy, and human. This role will build and lead a world-class design team responsible for all patient and provider touchpoints, from marketplace discovery to medication management tools and clinical workflows. The position emphasizes making healthcare functional rather than just aesthetically pleasing. It's a player-coach role, with approximately 70% hands-on individual contributor work and 30% management. The VP of Design will partner closely with Product, Engineering, Clinical, and Operations to ensure design drives strategy. Key responsibilities include establishing design systems, processes, and a culture that supports rapid growth while maintaining quality and trust in a regulated industry. This leadership position is ideal for someone who has experience building and scaling design teams, shipping successful products, and understanding the life-changing impact of good design in healthcare.

Requirements

10+ years in product design
At least 4+ years leading design teams (15+ people), ideally in a player-coach capacity
Comfortable spending the majority of your time as an individual contributor while still leading a team
Experience hiring, developing, and retaining senior design talent
Proven ability to influence executive leadership and drive design-led strategy
Deep expertise in user-centered design, interaction design, visual design, and design systems—and still actively practicing it, not just overseeing it
Portfolio demonstrating end-to-end ownership of complex, multi-sided products
Strong understanding of modern design and AI tools (Figma, Claude, prototyping, user testing platforms)
Experience shipping products that balance user needs with business constraints
Can translate business goals and user needs into clear design strategy and brand vision
Comfortable with ambiguity and making decisions with incomplete information
Data-informed approach to design decisions (qualitative + quantitative)
Understands how design impacts metrics like conversion, retention, and patient outcomes
Exceptional communication skills—can articulate design rationale to technical and non-technical audiences
Proven ability to build trust and alignment across Product, Engineering, and executive leadership, board members, and external stakeholders
Thrives in fast-paced, high-growth environments where priorities shift
Comfortable wearing multiple hats and doing the work yourself when needed
Unafraid to DO as much as LEAD—this role is closer to 70% IC, 30% management

Responsibilities

Get hands-on in Figma across our patient marketplace, provider tools, pharmacy platform, and clinical workflows—leading by doing, not just directing
Set design direction while personally owning key flows and interaction design
Build a design culture that balances speed, craft, and patient-centricity
Recruit, hire, and develop a high-performing design team (Product Designers, UX Researchers, Design Systems)
Create career frameworks, mentorship programs, and growth paths for designers
Partner with Product and Engineering to facilitate feature needs and timelines
Build and maintain a scalable design system that enables consistency and speed
Implement tools, processes, and workflows that let designers focus on solving problems, not navigating bureaucracy
Define quality standards and design reviews that maintain craft without slowing velocity
Create metrics and frameworks to measure design impact on business outcomes