VP, Practice Leader – Cyber & Tech E&O

Hiscox•Boston, MA

7d•$200,000 - $250,000•Hybrid

About The Position

The VP, Product & Underwriting Practice Leader is a strategically critical leader responsible for driving profitable growth and technical excellence across all Hiscox USA channel business. This role combines product management and underwriting leadership, overseeing the full product lifecycle, risk selection, and innovation for both digital and intermediated channels. The successful candidate will own and deliver the P&L for their product(s) by setting vision and strategy, driving strong change management and fostering a culture of collaboration, customer-centricity, and continuous improvement.

Requirements

10+ years of experience in product management and/or underwriting of Cyber/Tech E&O products
Bachelor’s degree in business, engineering, computer science, or related field
Strong knowledge commercial insurance, customer segments, competitors, and trends for Cyber/Tech E&O product(s).
Exceptional skills in product visioning, strategy formulation, roadmap development, prioritization, and execution.
Strong strategic thinking and sound decision-making skills to drive sustainable profitability and long-term growth.
Innovative and entrepreneurial outlook with commercial sensibilities.
Highly analytical, data-driven, and adept at problem-solving.
Exceptional communication and presentation skills, with ability to influence senior executives, internal stakeholders and key customers/brokers.

Nice To Haves

MBA or advanced degree preferred.
Experience with Lloyd’s of London, CPCU or RPLU designation a plus.

Responsibilities

Lead the Cyber and Technology E&O product portfolio by establishing underwriting strategy, risk appetite, pricing and coverage direction, while driving profitable growth, market relevance, and underwriting excellence through portfolio management, broker engagement, product innovation, and technical leadership of the underwriting team.
Set and deliver underwriting excellence for the Cyber/Tech E&O product(s), including monitoring industry trends, market conditions, and regulatory changes, making recommendations for insurance policy and pricing adjustments, setting individual risk, concentration risk, and aggregate limit strategies, managing underwriter authority, and delivering technical training.
Build and maintain underwriting tools for risk evaluation, including applications, guidelines, risk scoring, and data utilization.
Conduct market research and risk analysis to identify expansion opportunities, customer segments, needs, pain points, opportunities, trends, and emerging risks for your product(s) and can communicate key themes to internal/external stakeholders.
Define and prioritize product and underwriting initiatives based on customer value, business impact, technical feasibility, and risk appetite. Implement strategies for risk selection, assessment, and robust underwriting controls.
Work closely with marketing, distribution development, claims, actuarial, and underwriting operations teams to deliver innovative, competitive, and compliant insurance solutions to enable market growth.
Identify, build and maintain tools for product management and risk evaluation, including applications, guidelines, risk scoring, and data utilization – using 3rd party vendors where appropriate.
Partnering with channel leads, manage product launches, go-to-market activities, and underwriting rollouts—including positioning, messaging, pricing, distribution, and authority management. Measure and monitor performance, profitability, and customer satisfaction using quantitative and qualitative methods.
Solicit and incorporate feedback from customers, underwriters, stakeholders, and users to continuously improve product quality, underwriting, pricing and user experience. Adjust and update policy language and practices in response to industry trends, profitable growth opportunity, regulatory changes, claims experience and loss ratio insights.
Identify training topics, wet training agendas, deliver technical and product training, and develop best practices for knowledge sharing for underwriting operations.

Benefits

401(k) with competitive company matching
Comprehensive health insurance, vision, dental and FSA plans (medical, limited purpose, and dependent care)
Company paid group term life, short-term disability and long-term disability coverage
24 Paid time off days plus 2 Hiscox days, 10 paid holidays plus 1 paid floating holiday, and ability to purchase up to 5 PTO days
Paid parental leave
4-week paid sabbatical after every 5 years of service
Financial Adoption Assistance and Medical Travel Reimbursement Programs
Annual reimbursement up to $600 for health club membership or fees associated with any fitness program
Company paid subscription to Headspace to support employees’ mental health and wellbeing
2024 Gold level recipient of Cigna’s Healthy Workforce Designation for having a best-in-class health and wellness program
Dynamic, creative, and values-driven culture
Modern and open office spaces, complimentary drinks
Spirit of volunteerism, social responsibility, and community involvement, including matching charitable donations for qualifying non-profits via our sister non-profit company, the Hiscox USA Foundation