VP - Operations

Stinker Stores, Inc.•Boise, ID

18h•Hybrid

About The Position

The Vice President of Operations is a key member of Stinker’s Executive Leadership Team and the force behind turning big ideas into bigger results. This hands-on leader oversees Operations, Marketing, and Category Management with one mission: drive sales, grow margin, and make more people say, “Let’s stop at Stinker.” Equal parts strategist, operator, and growth driver, this role ensures every store delivers a clean, fast, friendly experience while keeping our brand spark impossible to ignore. From fuel to fountain drinks, promotions to private label, this leader knows how to make the numbers climb and the brand stand taller. If it boosts traffic, grows basket size, strengthens loyalty, or makes Polecat Pete grin that signature grin, it’s in this lane. About Stinker Founded in 1936, Stinker is everyone’s first choice for work, convenience, food, family and fun! Located across Idaho, Colorado and Wyoming, Stinker is a family-owned, people-focus, convenience leader. Led by our Skunktastik Mascot Polecat Pete, Stinker’s purpose is to make our world a better place, one employee, one customer and one community at a time by being a bright spot in the lives we touch. We don’t take ourselves too seriously, I mean come on… we have a skunk as a mascot, we look for opportunities to have fun each day and ensure we make decisions that put our people first. If we can’t have fun doin’ it, then we’re doin’ it wrong! So, what does any of that have to do with you as a future member of Pete’s Posse? It means that you are stepping into a people-oriented company that is growing, provides diverse opportunities, and cares about being a bright spot in the community! When you join forces with Stinker, not only do you get to join a Stinkin’ awesome team, you get to open the door to endless possibilities. With a culture that makes our employees feel valued and a part of something bigger- this job stinks of success, and so can you!

Requirements

Solution focused thinking. You get 5 minutes to complain and then we solve problems.
Effective time management. As with most things today, this role wears a lot of hats and there are a lot of moving pieces and skunks headed in multiple directions!
15+ years of progressive leadership experience in retail, convenience retail, food service, or multi-unit operations.
Senior leadership experience overseeing multiple operational disciplines.
Proven experience leading large teams and developing leaders.
Strong understanding of retail operations, category management, merchandising, food service, and guest experience.
Demonstrated success improving operational performance and profitability.
Experience managing budgets, KPIs, labor models, and operational scorecards.
Frequent travel may be required across our multi-state

Responsibilities

Set and lead the enterprise strategy for Retail Operations, Marketing, Food Service and Category Management, aligning all four functions to accelerate sales growth, expand margin, and make the Stinker brand even harder to miss.
Serve as a people leader and mentor to translate company objectives into clear strategic priorities for downstream leaders, ensuring Regional, District, Marketing, and Category teams know where we’re headed and how to win when they get there.
Champion innovation, test-and-learn discipline, and continuous improvement efforts that keep Stinker scrappy, competitive, and one step ahead of the other guys, elevating Stinker as the first choice for work, convenience, food, family and fun!
Shape the long-range margin strategy through pricing architecture, category portfolio decisions, private label expansion, promotional effectiveness, and vendor partnerships that do more than just smell good on paper.
Carry full operational P&L accountability, balancing growth investments with disciplined cost management to deliver EBITDA, cash flow, and return targets.
Partner with Finance to prioritize capital allocation, ensuring remodels, labor investments, technology, and merchandising initiatives generate measurable ROI.
Drive enterprise commercial strategy that increases traffic, basket size, trip frequency, and same-store sales across both fuel and inside business lines
Use enterprise KPIs, market trends, customer insights, and competitive intelligence to spot the next big win before the competition catches a whiff and also to establish standards, routines and accountability systems.
Establish and evolve scalable playbooks, SOPs, and labor models that enable growth without adding complexity, waste, or friction for field teams.
Ensure food programs align with brand positioning and guest expectations by partnering with the Director of Food Service to improve menu, execute our program safely and consistently and ensure we are delivering a positive guest experience.
Serve as a visible culture leader who sets high standards, celebrates wins, and keeps teams inspired to raise a positive stink.
Make hard decisions when priorities compete. Find the balance between speed, cost, quality and guest impact to keep a positive trajectory.