VP of Operations at Joyous.team
Jack & Jill/External ATS•San Francisco, CA
About The Position
As VP of Operations, you will lead the scaling of Joyous’s clinical infrastructure, transitioning a distributed team of 65+ providers to a W-2 model within a new Professional Corporation. You will oversee clinical excellence, multi-state regulatory compliance, and pharmacy partnerships while leveraging AI to optimize care for over 85,000 patients nationwide.
Requirements
- 10+ years of healthcare operations leadership with direct experience managing clinical teams and establishing/managing a Professional Corporation (PC) model.
- Deep expertise in DEA regulations, HIPAA, and multi-state telehealth licensing, specifically within mental health or controlled substance protocols.
- Tech-forward mindset with a clear vision for how AI and automation can reduce administrative burden and enhance the delivery of psychiatric care.
Responsibilities
- Manage the full lifecycle of the Professional Corporation (PC), including HR, payroll, and multi-state compliance for a growing team of RNs, NPs, and MDs.
- Oversee end-to-end supply chain and pharmacy relationships, ensuring medication quality and timely delivery while negotiating SLAs with compounding partners.
- Define and monitor data-driven clinical KPIs, using metrics to optimize provider productivity, patient satisfaction scores, and treatment outcomes at scale.
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What This Job Offers
Job Type
Full-time
Career Level
Executive
Education Level
No Education Listed
Number of Employees
1-10 employees
