VP of Operations

Mill Creek Community ChurchFenton, MI

About The Position

The Vice President of Operations (Non-Manufacturing) is responsible for leading and optimizing all operational functions outside of manufacturing/production. This executive role oversees Supply Chain, Materials Management, Information Technology (IT), Quality & Compliance, and Project Management to ensure efficient, compliant, and scalable business operations. This position does not oversee manufacturing, production, or plant operations but works closely with manufacturing leadership to drive operational alignment, material availability, scheduling efficiency, and enterprise execution. A key focus of the role will be building and optimizing supply chain and inventory management processes, including the development of a master scheduling and inventory management system to support business growth and operational scalability.

Requirements

  • Bachelor’s degree required; MBA or advanced degree preferred.
  • 10–15+ years of progressive leadership experience in operations, supply chain, or related functions.
  • Demonstrated leadership in supply chain, materials management, IT, compliance, PMO, and operational process improvement.
  • Experience implementing inventory management systems, planning processes, and/or master scheduling functions.
  • Strong understanding of operational planning, procurement, inventory control, and enterprise systems.
  • Proven ability to lead cross-functional teams and enterprise initiatives in fast-paced environments.

Responsibilities

  • Provide strategic leadership across all non-manufacturing operational functions.
  • Develop and execute operational strategies aligned with company objectives.
  • Drive continuous improvement initiatives across corporate operations.
  • Establish KPIs and performance metrics for supported functions.
  • Partner cross-functionally to improve enterprise efficiency, planning, and execution.
  • Lead supply chain strategy, procurement, materials management, logistics, and inventory control functions.
  • Develop scalable planning and inventory management processes to support rapid business growth.
  • Build and implement a master scheduling process that aligns demand, inventory, purchasing, and production requirements.
  • Drive inventory optimization initiatives to improve material availability, reduce excess inventory, and increase operational efficiency.
  • Establish reporting, forecasting, and materials planning processes to improve visibility and decision-making.
  • Partner closely with manufacturing and production leadership to ensure alignment between supply chain execution and operational priorities.
  • Manage supplier performance, procurement strategy, and supply continuity initiatives.
  • Together with IT Director, oversee IT strategy, infrastructure, cybersecurity, and digital transformation.
  • Ensure IT solutions working between ERP system & Project Management system.
  • Ensure systems reliability, data integrity, and business continuity.
  • Partner with executive leadership to align technology with business goals.
  • Manage IT budgets, vendors, and enterprise systems.
  • Oversee corporate quality systems and regulatory compliance frameworks.
  • Ensure policies and procedures meet legal, regulatory, and internal standards.
  • Lead audits, certifications, and compliance reporting.
  • Drive continuous improvement in quality systems and governance practices.
  • Establish and lead a Project Management Office (PMO).
  • Ensure effective prioritization, execution, and delivery of strategic initiatives.
  • Standardize project management methodologies and tools.
  • Track performance, timelines, budgets, and resource allocation.
  • Collaborate with Finance, HR, Legal, and Manufacturing leadership.
  • Serve as a key member of the Miller Industries leadership team.
  • Drive alignment across departments to achieve enterprise goals.
  • Lead change management initiatives and organizational transformation.
  • Support operational scalability through improved systems, planning, and cross-functional execution.
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