VP of Operations - Greenville Plant

Amsive•Greenville, SC

26d•Onsite

About The Position

The Vice President of Operations leads manufacturing at Amsive’s Greenville, South Carolina facility, with accountability for plant output, labor cost, throughput, on-time delivery to mail dates, quality, and safety. The role is responsible for facility performance and for ensuring results are monitored and managed weekly. The position directs labor planning and staffing across departments and shifts, manages temporary labor and overtime, oversees production scheduling and delivery commitments, and coordinates with maintenance to support equipment uptime. It also integrates warehouse and materials operations with production, manages inventory concerns, and reduces spoilage, waste, and rework while maintaining quality throughout the mail production process. The VP leads through a management team, establishes consistent operational standards, develops managers and supervisors, and sets measurable expectations. The role drives use of the production scheduling system, evaluates process improvements and equipment investments, owns facility safety, and provides senior leadership with updates on operational performance, initiatives, risks, and results. The position provides overall leadership for the facility and has 5–6 direct reports.

Requirements

At least 7 years leading production in a high-volume manufacturing environment, with direct accountability for labor cost and throughput.
Demonstrated record of managing labor to a standard.
Experience operating within a larger organization.
Experience running a multi-shift operation; 24/7 experience is preferred.
Experience developing managers and supervisors.
Exposure to warehouse, inventory, and materials management.
Strong Excel skills and comfort with production and manufacturing systems.
Working knowledge of manufacturing safety protocols and regulatory compliance.
Excellent communication and problem-solving skills, with the ability to influence across all levels of the organization.
Ability to stand and walk for up to 12 hours, with frequent bending, kneeling, and reaching.
Ability to lift, push, or pull up to 50 pounds.
Ability to perform repetitive motions in a fast-paced production environment.

Nice To Haves

Print, direct mail, or lettershop experience; strong high-volume manufacturing leaders from other industries will also be considered.
College degree, or equivalent combination of education and leadership experience.
Experience running a 24/7 operation.

Responsibilities

Own facility labor cost per unit by staffing departments to established standards and monitoring daily performance against plan.
Manage temporary labor partnerships, including agency performance, onboarding timelines, retention, and turnover.
Manage overtime to meet production needs while controlling costs.
Review weekly labor requests against scheduling-system recommendations and adjust staffing plans as needed.
Establish and maintain crewing levels based on workload, production requirements, and labor standards.
Standardize crewing practices across all four shifts.
Ensure jobs are completed and delivered by required mail dates and client drop windows.
Manage production schedules from job release through completion, including sequencing, changeovers, and recovery plans.
Coordinate with maintenance to maximize equipment uptime and schedule preventive maintenance without unnecessarily disrupting production.
Identify and escalate delivery risks early so corrective action can be taken before a mail date is missed.
Integrate warehouse operations with production to ensure materials are available when needed.
Collaborate with the Warehouse Supervisor to manage obsolete, excess, and unreconciled customer inventory and maintain accurate records.
Track spoilage, waste, and rework; identify root causes and implement corrective actions.
Maintain quality and accuracy standards throughout data, addressing, inserting, finishing, and presort operations.
Establish and follow escalation processes for incomplete, inaccurate, or late client files and data.
Lead through the management team, communicating expectations and priorities consistently across shifts and departments.
Establish consistent standards for labor, quality, safety, production performance, and escalation practices.
Develop managers and supervisors based on individual strengths and cross-functional capability.
Set measurable performance expectations and address performance concerns promptly.
Drive consistent use of the production scheduling system for labor planning and production decisions.
Test process improvements on a limited scale, evaluate results, and adjust or discontinue changes that do not improve performance.
Assess new equipment and finishing technology based on operational needs, cost, return on investment, and business impact.
Maintain ownership of facility safety by enforcing protocols and prioritizing compliance.
Provide senior leadership with accurate updates on operational performance, initiatives, progress, risks, and results.
Provide overall leadership for the facility and manage 5–6 direct reports.