VP of Operations
About The Position
OneSkin is at an inflection point — scaling from a high-growth DTC brand into a multi-channel, science-led longevity company. We're looking for a VP of Operations to be the operational backbone of that growth. Reporting directly to the CEO, you'll own the systems, supply chain, planning, fulfillment, and operational infrastructure required to scale OneSkin toward $150M+ and beyond. This is a highly visible, hands-on leadership role for an operator who has lived through scale before and knows how to build the operational foundation needed to support our next stage of growth. You'll partner closely with our CEO, CFO, and leadership team to turn ambitious growth plans into operational reality, while staying close to the work to solve problems, build processes, and move quickly when needed.
Requirements
- DTC, beauty, wellness, or CPG company.
- Demonstrated experience scaling a company to $150M+ in revenue — including supply chain, fulfillment, and systems infrastructure.
- Hands-on experience leading or materially contributing to an ERP implementation or systems transformation in a high-growth environment; NetSuite experience strongly preferred
- Strong understanding of retail and wholesale operational requirements; experience with Sephora or other prestige retail partners is a strong plus.
- Proven ability to build and lead high-performing teams in a fast-moving, resource-constrained environment.
- Exceptional analytical, communication, and cross-functional collaboration skills.
- West Coast-based preferred; remote candidates must have flexibility to travel to San Francisco regularly.
Nice To Haves
- Experience with Sephora or other prestige retail partners is a strong plus.
Responsibilities
- Own end-to-end supply chain strategy: sourcing, manufacturing, inventory planning, and 3PL/fulfillment partner management.
- Build scalable, resilient processes that support growth across DTC, retail (including Sephora and other prestige channels), and international expansion.
- Drive cost efficiency, quality standards, and on-time delivery across the supply chain.
- Manage vendor and co-manufacturer relationships with a partnership mindset while driving accountability and performance.
- Lead the implementation, and adoption of an ERP system that is already in motion, promoting cross-functional change management.
- Champion data integrity and operational visibility across inventory, orders, and financials.
- Continuously improve systems and workflows to reduce friction and scale efficiently.
- Own demand planning, S&OP, and inventory forecasting across channels.
- Partner with Finance to manage COGS, operational budgets, and margin optimization and inventory management.
- Develop and track operational KPIs — surfacing insights that drive smarter decisions across the business.
- Build and lead a lean, high-performing operations organization, with oversight across Operations, Customer Experience, and People Operations.
- Partner closely with Marketing, Finance, Product, and Science to align operational capacity with business priorities.
- Serve as a trusted thought partner to the CEO, CFO, and senior leadership team on strategic growth and operational decisions.
Benefits
- Fully remote work experience, including a one-time allowance for home office setup
- Comprehensive medical, dental, vision package, and FSA.
- 401K with 100% match up to 5% of your salary
- Flexible PTO
- Monthly wellness package (Wellhub) including free meditation app membership (Headspace, Calm)
- Quarterly OneSkin subscription of full-sized products
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What This Job Offers
Job Type
Full-time
Career Level
Executive
Education Level
No Education Listed
