VP of Operations and Growth

With A Little Help•Seattle, WA

4d•$135,000 - $175,000•Onsite

About The Position

We’re seeking a visionary operator. Someone who can design the future of our field operations, inspire teams, and drive sustainable growth. This is a hands-on executive role for a leader who thrives at the intersection of strategy, people, and execution. You will oversee our field operations, client experience, caregiver workforce, and growth initiatives. You’ll be the operational engine behind our mission, and a key architect of our next evolution.

Requirements

7–15+ years of leadership experience preferably in home care, home health, senior services, or a related field
A track record of building systems, improving operations, and driving growth
Experience leading managers and a geographically distributed team
Strong communication and relationship-building skills
A passion for serving older adults and strengthening community care

Responsibilities

Oversee all home care operations, ensuring exceptional care delivery and client satisfaction
Build scalable systems, processes, and workflows that support growth
Lead and mentor operations staff to meet and exceed their goals and expectations
Guide the team to meet challenges, overcome obstacles and recover from service failures.
Help drive recruitment, onboarding, training, and retention strategies
Build a culture of accountability, compassion, and high performance
Strengthen communication and alignment across the caregiver workforce
Lead community outreach and personnel, referral partnerships, and brand presence
Identify new opportunities for market expansion
Partner with the CEO to shape long-term growth strategy
Serve as a key member of the leadership team
Translate vision into operational reality
Build cross-functional alignment and momentum
Drive initiatives with clarity, energy, and follow-through