VP of Operations

PRIORITY ONDEMAND • Athens, GA

3d

About The Position

We are seeking a strategic, driven, and experienced Vice President of Operations to lead business operations across a designated multi-county region. This senior leadership role is responsible for overseeing operations, marketing, compliance, and quality performance while working closely with executive leadership and cross-functional teams to drive operational excellence, financial health, and customer satisfaction.

Requirements

• Bachelor’s degree in business, Emergency Medical Management, or a related field (preferred).
• 7+ years of experience in EMS or comparable business operations
• 5+ years in a progressive leadership role, preferably with multi-site or multi-state oversight.
• Proven ability to lead large teams and manage complex operational environments.
• Strong knowledge of EMS systems, compliance, and regulatory requirements.
• Proficiency in Microsoft Office and operational software tools.
• Exceptional leadership, communication, and decision-making skills.
• Valid state driver’s license required

Nice To Haves

• Current Paramedic license and clinical experience (preferred).
• ACLS, PALS, BLS (preferred)
• EVOC/Defensive Driving certification or ability to obtain
• NIMS IS-100 and IS-700 (preferred)

Responsibilities

• Provide executive oversight for all operational activities across multiple sites within the operation.
• Lead and support the Directors of Operation, other leadership and field staff, ensuring alignment with organizational goals.
• Develop and execute business strategies in collaboration with the Regional President.
• Foster relationships with internal teams, political leaders, vendors, and key community stakeholders.
• Manage internal departments, such as Fleet, Communications, Billing, and Training.
• Monitor and enforce compliance with federal, state, and local regulations.
• Set and manage operational performance metrics related to quality, safety, and service delivery.
• Oversee the operational budget, cost control, and revenue growth initiatives.
• Lead recruiting, onboarding, performance management, and staff development efforts.
• Champion a culture of safety, accountability, innovation, and professionalism.
• Represent the organization at industry events and professional meetings.
• Travel regularly across the region as required.

Benefits

• Make an impact on regional EMS operations and community health.
• Lead a high-performing team with purpose and integrity.
• Be part of an organization that values innovation, excellence, and service.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive