VP of Operations

Cache Ventures • Raleigh, NC

12d • Remote

About The Position

Install the Engine. Scale the Machine.
This is not a typical “Head of Ops” role.
This is a scale inflection role.
Emailable has been built founder-led.
Now we’re installing a revenue focused operator to turn aggressive growth into a predictable machine.
If you’ve scaled a chaotic $5M–$15M ARR SaaS and know what breaks between scrappy and scalable, keep reading.
If you want comfort, skip this.
What We’re Building
Emailable powers high-volume senders who live and die by inbox placement.
Tech & SaaS, Ecommerce & Retail, Professional Services, Travel & Hospitality, and Media & Publishing.
When deliverability drops, they bleed revenue.
We’re becoming the verification + deliverability infrastructure layer for that ecosystem.
This role is about making revenue predictable while we scale aggressively.
What This Role Is Not
Not corporate COO
Not process theater
Not a founder babysitter
Not maintenance mode
We want a builder.
Someone who has:
Cleaned up messy CRMs
Killed fake optimism in forecasts
Reduced churn in usage-based SaaS
Installed discipline in scrappy teams
Worked directly with a driven founder
If you’ve only operated inside polished enterprise orgs, this likely isn’t for you.
Final Filter
If you want stability and incremental growth, this isn’t for you.
If you want to build the revenue machine behind a category-defining infrastructure company, you'll figure out how to get in touch with me.

Requirements

• Cleaned up messy CRMs
• Killed fake optimism in forecasts
• Reduced churn in usage-based SaaS
• Installed discipline in scrappy teams
• Worked directly with a driven founder
• Calm under pressure
• Direct
• Comfortable challenging a CEO
• Obsessed with numbers
• Energized by growth

Nice To Haves

• VP Revenue at a growth-stage SaaS who’s capped
• Head of RevOps already doing CRO-level work
• COO at a scrappy martech company
• Former founder who learned revenue discipline the hard way

Responsibilities

• Forecast accuracy (±10%)
• Pipeline discipline
• Net Revenue Retention
• Gross churn reduction
• Enterprise expansion
• Revenue visibility across the org
• Run Sales
• Run Customer Success
• Run RevOps
• Run Support

Benefits

• Fully Remote Work
• Competitive Compensation
• Flexible Time Off
• Family-Friendly Policies
• Paid parental leave
• Flexible schedules
• Real understanding of life outside work
• Mental Health & Wellness Support
• Wellness stipends or services
• Annual Home Office & Productivity Budget
• Professional Development
• Courses
• Certifications
• Conferences
• Books
• Cutting-Edge Tech Stack
• High-Trust, No-Bureaucracy Culture

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Education Level: No Education Listed