VP of Operations

Cache VenturesRaleigh, NC
12dRemote

About The Position

Install the Engine. Scale the Machine. This is not a typical “Head of Ops” role. This is a scale inflection role. Emailable has been built founder-led. Now we’re installing a revenue focused operator to turn aggressive growth into a predictable machine. If you’ve scaled a chaotic $5M–$15M ARR SaaS and know what breaks between scrappy and scalable, keep reading. If you want comfort, skip this. What We’re Building Emailable powers high-volume senders who live and die by inbox placement. Tech & SaaS, Ecommerce & Retail, Professional Services, Travel & Hospitality, and Media & Publishing. When deliverability drops, they bleed revenue. We’re becoming the verification + deliverability infrastructure layer for that ecosystem. This role is about making revenue predictable while we scale aggressively.

Requirements

  • Cleaned up messy CRMs
  • Killed fake optimism in forecasts
  • Reduced churn in usage-based SaaS
  • Installed discipline in scrappy teams
  • Worked directly with a driven founder

Nice To Haves

  • VP Revenue at a growth-stage SaaS who’s capped
  • Head of RevOps already doing CRO-level work
  • COO at a scrappy martech company
  • Former founder who learned revenue discipline the hard way

Responsibilities

  • Forecast accuracy (±10%)
  • Pipeline discipline
  • Net Revenue Retention
  • Gross churn reduction
  • Enterprise expansion
  • Revenue visibility across the org
  • Sales
  • Customer Success
  • RevOps
  • Support

Benefits

  • Fully Remote Work
  • Competitive Compensation
  • Flexible Time Off
  • Family-Friendly Policies
  • Mental Health & Wellness Support
  • Annual Home Office & Productivity Budget
  • Professional Development Budget
  • Cutting-Edge Tech Stack
  • High-Trust, No-Bureaucracy Culture
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