VP of Operations

Proliance Surgeons•Seattle, WA

About The Position

At Proliance Surgeons our patients come from all walks of life — and so do we. We hire and support people from diverse backgrounds, fostering growth and development to make Proliance a great place to work. Our unique experiences and perspectives help us deliver Exceptional Outcomes, Personally Delivered. We are proud to offer a comprehensive and competitive benefit and pay package including health coverage, 401k with match and profit share, PTO and more! For further details regarding Benefits and Washington State Minimum Wage details please visit our careers page at www.proliancesurgeons.com/careers. Compensation during the offer process will be determined based on factors such as compensation structure, experience, qualifications, and internal equity. Be Part of Who We Are! Position Summary The Vice President (VP) of Operations is a senior leadership role responsible for the strategic direction, operational excellence, and financial performance of a portfolio of 15 Ambulatory Surgery Centers and numerous clinics. This individual will drive overall operational performance, patient satisfaction and physician satisfaction while ensuring the portfolio meets aggressive growth targets. The ideal candidate is a visionary leader with a deep understanding of the ambulatory surgery center environment and a proven track record of optimizing multi-site surgical and clinical operations. This role will directly oversee ASC and Clinic leaders and will also provide matrixed leadership to other ASC leaders. The role will report to the Chief Operating Officer (COO).

Requirements

Bachelor’s degree in nursing, healthcare administration, business or related field. MBA or MHA preferred.
10+ years of experience in ASC management
Champions development and inspires others
Demonstrates internal and external influence and builds partnerships. Connects with industry and community
Monitors and proactively takes action on market trends
Demonstrates organizational acumen
Makes consequential organizational decisions
Visionary and forward thinking
Proactively leads changes, often in a matrixed environment
Leads with strategy
Sets excellence standards
Connects mission, vision and values to work – both for self and teammates
Strong organizational, project management, and event coordination skills with exceptional attention to detail.
Expert in holding appropriate essential conversations
Clearly communicates directly and in alignment with our values
Ability to work efficiently, meet deadlines, and adapt to changing priorities
Comply with company policies, procedures, business ethics guidelines, and applicable laws and regulations (e.g., HIPAA, OSHA, employment laws)

Nice To Haves

MBA or MHA preferred.

Responsibilities

Actively collaborate with physician leadership, central office (CSO), ASC, and Care Center leadership to lead and execute complex initiatives designed to optimize financial and operational performance and align with Proliance mission, vision and values
In partnership with the COO, develop and execute a multi-year strategic plan for the organization portfolio to maximize market share and profitability
Develop and direct short and long – term plans that translate strategic goals into specific, actionable steps to improve the ASCs, Care Centers, and related ancillary service lines
Identify opportunities for ASC, Care Center, and ancillary service line growth and expansion
Build strong relationships and partner with physician owners of ASCs, Care Centers, and related ancillary service lines to ensure alignment of expectations and optimum results
Play a central role in inspiring high-performing operations through recruitment, supervision and matrixed support to ASC Directors, Care Center leadership
Monitor quality, service, finance, and growth performance of individual ASCs, Care Centers, and related ancillary service linesto meet/exceed goals
Monitor business processes and outcomes, recommending corrective actions to ensure effective implementation
Work with the COO to define, monitor, and improve performance for key performance indicators (KPIs)
Align administrative operational workflows across locations to ensure consistency in patient care and administrative efficiency
Lead / support business development for ASCs, Care Centers, and other ancillary service lines including organic and/or de novo growth, growth of existing Proliance Care Centers, and acquisition of external centers
Build relationships & partnerships at the state and local levels related to ASC regulations
Develop leadership pathways for future ASC leaders
Coordinate and develop capital equipment projects through strategic budgeting for all ASC locations (leveraging our scale across Proliance)
Maintain a continuous understanding of all accreditation standards, Medicare Conditions for Coverage (CfC) and Washington State Department of Health regulations
Ensure all centers maintain 100% compliance with state licensing, federal regulations, and accreditation standards
Ensure the development and maintenance of the database of documents, demonstrating conformity to accreditation standards and measures
Foster a culture of "Safety First" by overseeing clinical benchmarking and protocols
Facilitate ASC Director discussions of policies and procedures, accreditation standards and overall compliance strategies and monitoring to ensure conformity to all accreditation standards and measures
Partner with the COO and physician leadership in developing annual operating and capital budgets
Hold P&L responsibility for targeted sites, ensuring annual budgets are met or exceeded
Partner with operations leaders to analyze monthly financial statements to identify trends, variances and implement action plans to improve performance
Optimize revenue cycle by streamlining front-end processes and partnering with central revenue cycle team to address broader opportunities
Identify and develop new programs and sources of revenue