VP of Operations
About The Position
HexArmor® is at the forefront of innovation, delivering some of the most advanced PPE solutions for hands, eyes, and body protection. At HexArmor®, we believe safety isn’t a luxury—it’s a necessity. Since day one, we’ve collaborated with our customers to create cutting-edge PPE that keeps workers safe. Our relentless pursuit of excellence has redefined industry standards in cut, puncture, needle, and abrasion resistance—all without compromising dexterity. We are pushing excellence from head to toe with safety eyewear, helmets and face shields, hearing protection and footwear. HexArmor is seeking a Vice President of Operations to lead the strategic vision, execution, and continuous improvement across all operations and customer service. Reporting to the COO and partnering closely with the executive leadership team, this leader will build scalable, sustainable operations, capable of supporting 3X business growth over the next five years.
Requirements
- 15+ years of progressive leadership experience in operations, fulfillment, or supply chain
- Executive-level experience in customer service and outbound logistics
- Strong background in continuous improvement, systems implementation, and KPI-driven
- Demonstrated success leading multi-site and international operations
- Ability to lead through influence and collaborate across executive teams
Responsibilities
- Provide strategic vision and leadership for all outbound and customer-facing operations
- Lead facility planning, expansion, and operational scalability initiatives
- Establish best-in-class KPIs and performance measurement systems
- Drive operational efficiency through process optimization and systems evolution
- Partner cross-functionally with Sales, Finance, Product Development, Supply Chain, and HR
- Expand global fulfillment capabilities including 3PL and foreign entity operations
- Develop and retain top operations talent to support long-term growth
- Warehouse & Production Operations
- Receiving
- Inventory Control
- Replenishment & Picking
- Shipping
- Facilities & Maintenance
- Center of Excellence & Customer Care
- Continuous Improvement
- Operations & Supply Chain Systems liaison to IT
- Project Management
- Customer Service & Order Management
- Distribution Channel liaison
- Ecommerce Operations
- Amazon FBA
- Safety Gloves ecommerce operations
- Integration of HexArmor operations into FBA
- International Fulfillment Operations
- General management of Mexico-based operations
- Operations & project management support in Grand Rapids
Benefits
- Full Medical, Dental, and Vision Insurance
- 401k Match
- Paid Time Off and Holiday Vacation
- Opportunity to help keep people safe with a premium product
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What This Job Offers
Job Type
Full-time
Career Level
Executive
