VP of Sales and Operations

ON TOP ROOFING • Centerville, UT

7d

About The Position

Our Vice President of Sales & Operations will lead our organization through its next phase of growth by being results-driven and operationally savvy. In this dual-function leadership role, you will be responsible for both driving revenue growth through sales leadership and ensuring operational excellence across the business. This role demands a seasoned executive with a proven track record in building high-performing sales teams and scaling internal processes, infrastructure, and systems that support sustainable, profitable growth.

Requirements

• Proven success in developing and scaling both sales strategies and operational frameworks
• Strong leadership in cross-functional environments involving sales, operations, customer success, and finance
• Demonstrated ability to manage P&L, budgeting, and organizational KPIs
• Expertise in process mapping, SOP development, and systems implementation
• Deep understanding of modern sales methodologies (e.g., MEDDIC, SPIN, Challenger)
• Strong analytical, strategic thinking, and change management skills
• Inspiring leadership style aligned with our core values: integrity, innovation, teamwork, fact-based decisions, and communication
• Bachelor’s degree in Business, Operations, Marketing, or a related field (MBA a plus)
• 7+ years in a senior sales leadership role with 3+ years overseeing operations, preferably in roofing, construction, or related home services industries
• Experience managing multi-location or regional field operations
• Strong familiarity with CRM, ERP, scheduling, and sales enablement platforms (e.g., Salesforce, HubSpot, ServiceTitan, etc.)
• Background in fast-paced, high-growth environments with operational complexity

Responsibilities

• Develop and execute comprehensive sales strategies aligned with company objectives to drive long-term revenue growth and market expansion
• Forecast sales performance and present regular reports to executive leadership and stakeholders
• Analyze market trends, customer behavior, and competitive activity to identify strategic opportunities and risks
• Drive new customer acquisition and growth within existing accounts
• Optimize sales funnel visibility and accuracy through CRM and sales tools
• Partner with Marketing to align lead generation, campaign execution, and sales enablement with growth targets
• Oversee daily business operations to ensure consistency, quality, and efficiency across departments
• Lead operational planning and execution in alignment with company strategy, identifying and resolving bottlenecks or inefficiencies
• Develop and optimize systems and workflows across customer service, scheduling, logistics, procurement, and back-office functions
• Partner with finance to develop and manage budgets, operational forecasts, and performance targets
• Build, mentor, and lead high-performing sales and operations teams focused on accountability, collaboration, and excellence
• Align Sales, Operations, Customer Success, and Field Teams to ensure exceptional service delivery and operational continuity
• Foster a culture of continuous improvement, performance accountability, and innovation across all functions
• Design and implement scalable SOPs for both sales and operational functions
• Build infrastructure and reporting tools that support repeatable success across geographies and teams
• Improve technology and system integration across departments to drive efficiency and consistency
• Define and track key performance indicators (KPIs) across sales and operational departments
• Monitor business performance and lead corrective actions as needed to meet growth and margin goals
• Leverage internal data and customer insights to improve forecasting, strategy, and service delivery
• Utilize dashboards, business intelligence tools, and operational reports to drive strategic planning and optimization
• Identify and implement new technologies, platforms, and tools to improve sales productivity and operational scalability
• Lead cross-departmental initiatives focused on innovation, cost efficiency, and process improvements to align efforts, improve the customer journey, and maximize results

Benefits

• Medical, Dental, and Vision Plans to ensure the well-being of you and your family.
• Health Savings Account (HSA) with a company contribution to help manage your healthcare costs.
• 401(k) Plan with a generous company match to help you plan for a secure future.
• Paid Time Off for sick days, vacation, company holidays, and more to give you the flexibility you need to recharge and take care of personal matters.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior