VP of Engineering, Platform & Operations

Wonder Group•Chicago, NY

1d•Hybrid

About The Position

You will lead Wonder's Platform & Operations Engineering organization, reporting to the CTO. Your scope spans the full technical backbone of the company including cloud infrastructure, developer tools, frontend platform, care technology, merchant operations systems, and logistics and dispatch. Every engineering team across Wonder Group (Grubhub, Blue Apron, and Wonder) builds on what this organization owns. Your mandate is to lead the platform technical strategy and execution. Maintaining reliably at scale while driving the tech stack consolidation and modernization that positions the business for its next phase of growth.

Requirements

15+ years of engineering experience, with 4+ years leading infrastructure or platform engineering organizations at Senior Director level
Track record of owning high-availability production platforms at scale — real systems with real operational consequences, if our systems go down our customers don’t get their food delivered.
Deep experience with multi-cloud infrastructure: Azure, GCP, and AWS in production environments
Strong expertise in container orchestration (Kubernetes/AKS), Kafka, observability stacks, and SRE practices
Ability to recruit senior infrastructure and platform engineers and build a high-trust, high-output org
Comfortable operating across engineering cultures in a fast-moving, acquisition-heavy environment
Experience preparing infrastructure and platforms for IPO-level operational maturity and audit readiness
Bachelor’s degree in Computer Science, Computer Engineering, or a relevant STEM discipline—or equivalent practical experience leading complex engineering organizations at scale.
As a matter of company policy, Wonder does not sponsor applicants for employment visa status for this role.

Nice To Haves

Experience leading logistics or real-time dispatch platform engineering is a strong advantage
Track record of improving developer productivity and building internal developer platforms

Responsibilities

Own the multi-cloud platform across Azure, GCP, and AWS and drive the consolidation planning and execution and simplification strategy
Lead container orchestration at scale (AKS), and other foundational stacks like Kafka, Redis, networking, and reliability engineering
Drive observability and SRE capability across all brands and workloads
Own cloud and software cost management and the infrastructure cost optimization roadmap
Own the courier/driver marketplace platform, ETA systems, and fulfillment orchestration
Ensure logistics infrastructure supports real-time dispatch at operational scale across all Wonder and Grubhub delivery surfaces
Build and run an AI First engineering tooling and capabilities that make every engineer more productive
Own CI/CD, developer experience toolchain, and internal platform tooling across all engineering organizations
Build and operate the developer platform that enables engineering velocity across Wonder Group
Drive measurable improvement in developer productivity as an organizational capability
Own shared frontend components and design systems across Wonder, Blue Apron and Grubhub applications and surfaces.
Ensure frontend platform enables product teams to move fast without rebuilding foundational components.
Own CX operations technology, post-purchase automation, and care tooling
Own AI-first care automation via chat and voice
Ensure care technology scales with order volume without proportional headcount growth and optimized cost structure
Own merchant platform, POS integrations, GrubHub for Restaurants, reporting, and Salesforce customer lifecycle management.
Ensure merchant-facing systems support the full Wonder and Grubhub merchant base