VP, Litigation Counsel

Synchrony•Orlando, FL

1d•Hybrid

About The Position

Synchrony is seeking a VP, Litigation to defend the Company in litigation matters including individual cardholder litigation, arbitration and threatened actions. This role is responsible for managing a large number of active litigation matters, including supervising outside counsel, driving efficient case strategy and resolution and partnering with business and operational stakeholders to understand Synchrony’s processes that are subject to litigation.

Requirements

Juris Doctor (JD) from an accredited law school.
Active bar membership in at least one U.S. jurisdiction (in good standing).
At least 7-9 years of litigation experience in consumer finance and/or credit card-related matters, including experience defending individual consumer litigation and arbitration.
Prior experience litigating matters under FCRA, TILA, FDCPA, UDAAP, and state financial consumer protections statutes and experience applying these frameworks in consumer dispute contexts.
Ability and flexibility to travel for business as required.

Nice To Haves

Experience defending financial institutions or credit card issuers, preferably with experience in a corporate legal department.
Experience with AAA/JAMS or similar consumer arbitration forums and rules.
Experience managing outside counsel and litigation budgets.
Familiarity with servicing/collections workflows and documentation commonly at issue in cardholder disputes.
Demonstrated ability to analyze complex fact patterns, quickly assess potential exposure, identify key liability drivers, and drive timely case resolution.
Strong written advocacy and oral presentation skills for mediations, hearings, and arbitration proceedings.
Solid working knowledge of eDiscovery processes and tools, including experience with T360 and other litigation support/case management platforms.
Strong judgment and ability to balance legal risk, business objectives, and reputational considerations.
Ability to manage multiple matters with competing deadlines while maintaining high quality and consistency.
Collaborative, business-partner mindset and ability to work effectively across functions.
Ability to proactively identify risk and potential legal exposure upstream in business operations and partner with business stakeholders to minimize risk and remediate process/control deficiencies that may lead to litigation or regulatory exposure.
Ability to analyze litigation and settlement data to identify trends, drivers, and emerging risk areas, and translate insights into recommendations for strategy, process improvement, and risk reduction.
May require occasional travel for mediations, hearing, arbitrations, or case-related meetings based on portfolio needs.

Responsibilities

Defend Synchrony in individual consumer matters involving Synchrony’s products, including lawsuits in state and federal courts and arbitrations.
Manage a portfolio of cardholder litigation and arbitrations, including early case assessment, strategy development, discovery, motion practice, hearings, and trial/arbitration preparation as needed.
Represent Synchrony in mediations, settlement conferences, and arbitration proceedings, including preparing submissions, evaluating settlement options, and negotiating resolutions aligned with legal and business objectives.
Partner with internal stakeholders (e.g., operations, servicing, compliance, risk, business leaders) to develop defensible positions grounded in Synchrony’s policies, processes, and records.
Oversee outside counsel where applicable, including strategy alignment, quality control, budgeting, and performance management.
Advise on consumer finance legal issues affecting individual disputes, including matters involving FCRA, TILA, FDCPA, and UDAAP, as well as related state consumer protection laws.
Draft and review litigation and arbitration materials, including pleadings, motions, discovery, briefs, arbitration filings, and settlement agreements/releases.
Identify trends and recurring issues across the portfolio and provide practical feedback to stakeholders to help reduce litigation risk and improve outcomes.
Maintain accurate matter documentation, metrics, and reporting (status, risk exposure, settlement authority recommendations, and outcome tracking).
Handle other litigation or subpoena matters as requested.
Perform other duties and/or special projects as assigned.