VP, Group Account Supervisor

Adelphi Group•New York, NY
•Hybrid

About The Position

Leads a team that includes managers and senior professionals, ensuring effective execution of functional strategies and contributing to how objectives are delivered. Develops and adapts departmental plans, manages resources, and drives improvements to meet business priorities. Builds and maintains long-term client relationships by serving as a strategic business partner and trusted advisor across integrated marketing, branding, media, communications, and customer experience initiatives. Acts as the primary client contact, leading cross-functional collaboration across all agency capabilities to deliver solutions aligned to client objectives and business outcomes. Oversees account performance, commercial stewardship, operational efficiency, resource coordination, and service delivery while ensuring client satisfaction, profitability, and sustainable revenue growth within complex and evolving business environments.

Responsibilities

  • Lead a team that includes managers and senior professionals, ensuring effective execution of functional strategies.
  • Develop and adapt departmental plans, manage resources, and drive improvements to meet business priorities.
  • Build and maintain long-term client relationships as a strategic business partner and trusted advisor.
  • Serve as the primary client contact across integrated marketing, branding, media, communications, and customer experience initiatives.
  • Lead cross-functional collaboration across agency capabilities to deliver solutions aligned with client objectives and business outcomes.
  • Oversee account performance, commercial stewardship, operational efficiency, resource coordination, and service delivery.
  • Ensure client satisfaction, profitability, and sustainable revenue growth.
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