Group Account Supervisor

Adelphi Group•New York, NY

2d•$150,000•Hybrid

About The Position

Provides advanced specialized expertise in a specific field, working with a high degree of independence to lead projects of moderate complexity and broader impact. Applies deep knowledge and judgment to solve complex problems, provide professional advice, and contribute to improvements aligned with business objectives. Builds and maintains long-term client relationships by serving as a strategic business partner and trusted advisor across integrated marketing, branding, media, communications, and customer experience initiatives. Acts as the primary client contact, leading cross-functional collaboration across all agency capabilities to deliver solutions aligned to client objectives and business outcomes. Oversees account performance, commercial stewardship, operational efficiency, resource coordination, and service delivery while ensuring client satisfaction, profitability, and sustainable revenue growth within complex and evolving business environments.

Requirements

Advanced specialized expertise in a specific field.
Deep knowledge and judgment.
Ability to work with a high degree of independence.
Experience in integrated marketing, branding, media, communications, and customer experience initiatives.
Client relationship management skills.
Cross-functional collaboration leadership.
Account performance oversight.
Commercial stewardship.
Operational efficiency management.
Resource coordination.
Service delivery management.
Profitability and revenue growth focus.

Responsibilities

Lead projects of moderate complexity and broader impact with a high degree of independence.
Solve complex problems, provide professional advice, and contribute to improvements aligned with business objectives.
Build and maintain long-term client relationships as a strategic business partner and trusted advisor.
Serve as the primary client contact.
Lead cross-functional collaboration across all agency capabilities to deliver solutions aligned to client objectives and business outcomes.
Oversee account performance, commercial stewardship, operational efficiency, resource coordination, and service delivery.
Ensure client satisfaction, profitability, and sustainable revenue growth.