VP, Global Logistics & Supply Chain

Store•St Louis, MO
•Hybrid

About The Position

The VP, Global Logistics & Supply Chain is the strategic leader responsible for shaping Build-A-Bear’s next-generation global supply chain. The role will develop a faster, smarter, AI-enabled, data-driven operation serving the company’s Workshops, e-Commerce business, and Global Wholesale channels. The VP will build a scalable, resilient, and responsive supply chain that supports growth, improves the Guest experience, and creates enterprise impact. The role oversees a global logistics ecosystem that includes the Columbus, Ohio fulfillment hub, China warehouse operations, global third-party logistics partners, supply chain support for domestic and international partner-operated locations, and the emerging Wholesale division. The VP will design and execute a five-year supply chain roadmap, modernize operations and technology, and use analytics to inform executive decisions and the company’s global growth strategy. The position works in a typical climate-controlled office environment with sufficient lighting and ergonomic desks and chairs, on a hybrid schedule. Some travel is required, up to 50% globally. Performance is assessed against department objectives and corporate goals, including leadership, execution, service levels, inventory outcomes, AI and technology adoption, operational efficiency, cost and productivity, and stakeholder feedback.

Requirements

  • 10 or more years of senior-level Logistics and Supply Chain experience, specifically in the toy, apparel, or high-volume consumer goods sectors.
  • Demonstrated expertise managing complex international logistics, including deep experience with Asian manufacturing hubs and European distribution.
  • Strong background in Supply Chain IT, including WMS, TMS, and ERP.
  • Ability to support 600 or more physical store locations while building infrastructure for substantial Wholesale and e-Commerce growth.
  • Track record of inspiring teams through change, fostering partnership, and leading with transparency and data.
  • Analytical depth and fact-based thinking.
  • Disciplined and organized work style.
  • Independent problem-solving ability.
  • Big-picture strategic thinking.
  • High standards and quality orientation.
  • Decisiveness and assertiveness in areas of expertise.
  • Ability to anticipate risks and problems.
  • Comfort working under pressure and handling complex challenges.

Responsibilities

  • Oversee the Columbus, Ohio fulfillment hub and drive efficiency in China warehouse operations.
  • Manage global third-party logistics partners to support seamless international delivery.
  • Synchronize supply chain efforts for domestic and international partner-operated locations and the Wholesale division.
  • Design and implement a five-year roadmap for a scalable supply chain that anticipates business growth.
  • Lead the adoption of AI-driven forecasting, inventory placement, and automated logistics systems.
  • Modernize processes in the Columbus facility and global 3PL network to improve speed-to-market, reduce costs, and enhance the Guest experience.
  • Partner with existing teams, respecting their institutional knowledge while introducing next-generation thinking and high-performance standards.
  • Use advanced analytics to inform executive decision-making and support the global growth strategy.
  • Achieve supply chain service levels and improve inventory accuracy, placement, and availability.
  • Improve operational efficiency, cost management, and productivity.
  • Lead the team and foster collaboration, communication, and performance.
  • Develop and execute a scalable five-year global supply chain roadmap and support successful adoption of AI-enabled forecasting, analytics, inventory planning, and logistics technology.
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