VP First Party Fraud Lead

Citi • Tampa, FL

19h • Onsite

About The Position

The First Party Fraud Lead is a strategic professional who stays abreast of developments within their field and contributes to directional strategy by considering their application in their job and the business. This role is recognized as a technical authority within an area of the business and requires basic commercial awareness. Typically, multiple individuals within the business possess the same level of subject matter expertise. Developed communication and diplomacy skills are essential for guiding, influencing, and convincing others, particularly colleagues in other departments and occasional external customers. This role has a significant impact on its area through complex deliverables and provides advice and counsel related to the technology or operations of the business. The work impacts an entire area, ultimately affecting the overall performance and effectiveness of the sub-function/job family.

Requirements

• 6-10 years experience navigating and networking across an enterprise utilizing internal and external resources.
• Third Party Oversight/Vendor Oversight experience preferred.
• Written business experience preferred.
• Experience in operational risk and working with internal audit or Financial Control would be desirable.
• Excellent communication skills - Verbal & written.
• Bachelor’s/University degree, Master’s degree preferred.

Responsibilities

• Establishes and oversees the application of operational risk policies, technology and tools, and governance processes to create lasting solutions for minimizing losses from failed internal processes, inadequate controls, and emerging risks.
• Independently assesses risks and drives actions to address the root causes that persistently lead to operational risk losses by challenging both historical and proposed practices.
• Governance and oversight may include (but is not limited to) technology operational risk, risk for example.
• Serves as a subject matter expert for Issues Management (KPI/KRI/Corrective Action Plans).
• Resolves transactional level escalations coming from the vendor or internal partners.
• Analyzes a multitude of scorecards/performance management tools in an attempt to mitigate exposure (risk/financial/regulatory).
• Monitors goals are met through performance, risk, and relationship oversight of our extended supply chain.
• Collaborates to resolve any issues which fall within the terms of the contract.
• Develops and maintains relationships across business users and Lines of Defense to better understand and deliver customer requirements by responding to changes in the internal and external business environment.
• Has the ability to operate with a limited level of direct supervision. Can exercise independence of judgment and autonomy.
• Acts as SME to senior stakeholders and/or other team members.
• Appropriately assesses risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Benefits

• medical, dental & vision coverage
• 401(k)
• life, accident, and disability insurance
• wellness programs
• paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Executive