VP, Financial Shared Services

Vail ResortsRemo, VA
$201,704 - $244,489Hybrid

About The Position

At Vail Resorts, our mission is to create an Experience of a Lifetime for our employees, so they can, in turn, create an Experience of a Lifetime for our guests. Financial Shared Services (FSS) is committed to Building Leaders and Driving Value by delivering operational excellence, business insights, process transformation, and scalable service delivery across the enterprise. The Vice President, Financial Shared Services is a senior enterprise leader responsible for the strategy, performance, transformation, and governance of Vail Resorts' end-to-end shared services operations, including Procure-to-Pay (Accounts Payable and Procurement Operations), Order-to-Cash (Accounts Receivable, Billing, Credit Card Operations), Payroll, Financial Analytics, Business Intelligence, and Shared Services Technology Enablement. This executive will lead a global organization responsible for delivering efficient, scalable, technology-enabled financial operations while driving enterprise value through process standardization, automation, analytics, and continuous improvement. The role serves as a strategic partner to Finance, HR, IT, Operations, Tax, Treasury, Accounting, and Executive Leadership, ensuring exceptional employee, guest, supplier, and stakeholder experiences.

Requirements

  • Bachelor's degree in Finance, Accounting, Business, Supply Chain, Economics, or related discipline.
  • 15+ years of progressive leadership experience across finance, shared services, accounting, payroll, procurement, order-to-cash, or business operations.
  • 10+ years leading large, complex teams and transformational initiatives.
  • Demonstrated success building and scaling enterprise shared services organizations.
  • Strong financial acumen and understanding of end-to-end transactional finance processes.
  • Experience leading large-scale business process redesign and technology implementations.
  • Exceptional strategic thinking, communication, stakeholder management, and executive presence.
  • Proven ability to influence senior executives and drive enterprise-wide change.
  • MBA, CPA, CMA, or other advanced business credential.
  • Experience in multi-entity, multi-location, high-volume service organizations.
  • Expertise with ERP, HCM, procurement, payroll, and analytics platforms.
  • Experience leading offshore or global shared service delivery models.
  • Advanced knowledge of business intelligence, automation, AI, and process mining technologies.

Nice To Haves

  • Strong business acumen and enterprise mindset.
  • Unquestioned ethics and integrity.
  • Courageous, ambitious, and innovative leadership.
  • Deep curiosity and passion for continuous improvement.
  • Exceptional analytical and problem-solving capabilities.
  • Outstanding communication and storytelling skills.
  • Ability to balance strategic vision with operational execution.
  • Collaborative leadership style that builds strong partnerships across the organization.
  • Commitment to creating value, developing people, and delivering exceptional stakeholder experiences.

Responsibilities

  • Develop and execute the long-term vision, strategy, and operating model for Financial Shared Services.
  • Provide leadership across Payroll, Procure-to-Pay, Order-to-Cash, Financial Analytics, and Shared Services Technology functions.
  • Establish a culture focused on operational excellence, accountability, innovation, customer service, and continuous improvement.
  • Drive enterprise standardization and scalability across financial transaction processes and service delivery models.
  • Lead geographically dispersed teams, including onshore, remote, and offshore resources.
  • Champion large-scale business transformation initiatives that improve service quality, efficiency, compliance, and stakeholder satisfaction.
  • Drive automation, workflow optimization, AI-enabled solutions, and digital transformation across all FSS functions.
  • Partner with Finance IT, HR Technology, and third-party vendors to develop and deploy best-in-class platforms and capabilities.
  • Lead implementation of new technologies, system upgrades, ERP/HCM transformations, workflow solutions, and integration activities associated with acquisitions and business expansion.
  • Establish and monitor transformation roadmaps with measurable business outcomes.
  • Provide executive oversight of procurement operations, accounts payable, supplier onboarding, payment processing, P-Card programs, and vendor support.
  • Drive supplier experience improvements, invoice automation, working capital optimization, and procurement operations efficiency.
  • Ensure strong governance and compliance within purchasing and payment processes.
  • Partner with Procurement/Sourcing, Tax, Accounting, and Operations teams to optimize enterprise spend management.
  • Oversee accounts receivable, collections, billing operations, credit card accounting, merchant services, and cash application functions.
  • Optimize revenue realization, collections performance, billing accuracy, and customer experience.
  • Drive payment modernization initiatives and strategic partnerships with payment processors and service providers.
  • Establish best practices for receivables management and revenue preservation.
  • Provide strategic leadership for payroll operations supporting a large and dynamic workforce.
  • Ensure accurate, timely, and compliant payroll processing across multiple jurisdictions and operating environments.
  • Partner with HR and Operations to enhance the employee experience throughout the employment lifecycle.
  • Lead payroll technology modernization, process optimization, and compliance initiatives.
  • Lead enterprise Financial Shared Services analytics and reporting capabilities.
  • Establish KPI frameworks, operating metrics, dashboards, scorecards, and executive reporting.
  • Deliver actionable insights that identify revenue preservation opportunities, productivity improvements, cost optimization, and service-level enhancements.
  • Promote data governance, reporting consistency, benchmarking, and predictive analytics capabilities.
  • Serve as a strategic advisor to senior leadership through data-driven decision support.
  • Maintain a robust internal control environment across all shared services operations.
  • Ensure compliance with SOX controls, company policies, regulatory requirements, and audit standards.
  • Partner with Internal Audit, Finance, Legal, and Compliance teams to mitigate operational and financial risk.
  • Establish governance structures and performance management frameworks that support accountability and transparency.
  • Attract, develop, and retain high-performing leaders and teams.
  • Build future leadership pipelines aligned with Vail Resorts' commitment to Building Leaders.
  • Foster a culture of collaboration, innovation, inclusion, accountability, and professional growth.
  • Coach leaders to drive engagement, performance, and succession readiness.

Benefits

  • Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
  • MORE employee discounts on lodging, food, gear, and mountain shuttles
  • 401(k) Retirement Plan
  • Employee Assistance Program
  • Excellent training and professional development
  • Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
  • Free ski passes for dependents
  • Critical Illness and Accident plans
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