VP, Enterprise Platforms Strategy

URBAN LAND INSTITUTE•Washington, DC

12h•$153,959 - $173,204•Onsite

About The Position

The Urban Land Institute (ULI) is seeking a Vice President, Enterprise Platforms Strategy to lead the strategic direction, architecture, and long-term evolution of its enterprise platform ecosystem. This senior role serves as the strategic architect of ULI’s entire enterprise technology portfolio, including CRM/AMS, digital member platforms, marketing automation, finance and events systems, enterprise integrations, and the data and analytics infrastructure. The VP will partner across various departments to translate organizational priorities into platform strategy, ensuring business-critical systems evolve cohesively and align with scalability and mission goals across global operations. This role focuses on strategy, governance, and architecture, not day-to-day infrastructure operations, application administration, or technical support.

Requirements

Bachelor’s degree in information systems, business administration, technology management, or related field; or equivalent combination of education and experience.
10+ years of progressive experience leading enterprise platforms, CRM ecosystems, enterprise architecture, or digital transformation initiatives.
Demonstrated experience leading enterprise technology strategy across a portfolio of interdependent platforms including CRM, digital engagement, analytics, and operational systems.
Strong understanding of CRM/AMS ecosystems (NetFORUM experience strongly preferred), along with enterprise integrations, APIs, interoperability, and SaaS platform architecture.
Experience overseeing complex platform ecosystems including CRM, digital platforms, analytics, and integrations.
Demonstrated success facilitating cross-functional governance and decision-making related to enterprise systems and technology investments.
Excellent communication, facilitation, and relationship management skills; able to engage and align both technical and non-technical audiences.
Demonstrated ability to navigate organizational complexity, guide strategic trade-offs, and lead through change.

Nice To Haves

Experience in a global association, nonprofit, professional society, or membership-driven organization.
Familiarity with ULI’s CRM/AMS platform (NetFORUM) or comparable association management systems.
Familiarity with enterprise product management, portfolio management, or PMO governance models.
Experience with enterprise data governance, analytics enablement, or cross-platform reporting.
Professional certifications in enterprise architecture, product management, business analysis, or change management.
Azure experience helpful; familiarity with marketing automation, digital engagement, and member lifecycle systems a plus.

Responsibilities

Define and maintain the long-term enterprise platform strategy aligned with organizational priorities, member lifecycle objectives, and growth needs.
Lead enterprise architecture and platform alignment efforts across CRM/AMS platforms, integrations, digital platforms, and related business systems.
Establish platform standards, architectural principles, and integration approaches that support scalability, interoperability, and operational efficiency.
Evaluate emerging technologies and modernization opportunities; provide strategic recommendations tied to clear business value.
Guide platform evolution to keep systems adaptable, integrated, and strategically aligned.
Serve as executive steward of ULI’s full enterprise technology portfolio, encompassing CRM/AMS, digital member platforms, marketing automation, finance and events systems, and associated enterprise integrations.
Partner with CRM Product Management leadership to align platform capabilities, roadmap priorities, and governance.
Oversee enterprise integration strategy and interoperability across CRM, finance, marketing automation, analytics, web, and related systems.
Support platform modernization, ecosystem simplification, and technical sustainability.
Facilitate alignment among organizational priorities, platform capabilities, and long-term systems strategy across functional areas and global regions.
Serve as the senior integration point across ULI’s three technology pillars: Enterprise Platforms Strategy, Enterprise Applications & Operations, and Data Analytics & Engineering, ensuring strategic alignment and coordinated investment planning.
Establish and maintain the operating model governing how requirements, priorities, and delivery accountability flow across all three pillars, including escalation paths and cross-team handoffs.
Lead development of business cases and ROI analyses supporting major platform investments and modernization initiatives.
Partner with business leadership, Product Management, and Portfolio Management to support enterprise governance and prioritization.
Lead strategic planning for platform modernization, migrations, upgrades, and ecosystem evolution.
Partner with Enterprise Applications & Operations to support implementation and operational readiness for platform initiatives.
Drive platform rationalization, technical debt reduction, and ecosystem simplification.
Collaborate with Product Management, Data & Analytics, and Project Management to align modernization efforts with organizational priorities.
Lead strategic relationships with enterprise platform vendors, implementation partners, and technology providers.
Evaluate vendor roadmaps and platform capabilities for long-term alignment with organizational strategy.
Identify organizational risks, dependencies, and scalability considerations related to enterprise platforms and technology ecosystems.
Directly supervise the Director, CRM Product Management and oversee work performed by external vendors, implementation partners, and consultants.
Lead and mentor enterprise platform and product management staff, fostering a collaborative, service-oriented culture.
Build organizational maturity in enterprise product management, platform governance, and systems thinking.
Promote cross-functional collaboration, knowledge-sharing, documentation standards, and continuous improvement.